Stacey L. Caldwell
Orlando,FL
Summary
strong communication, analytical ability, detail-oriented focus, negotiation expertise, customer service, legal knowledge, investigation skills, medical terminology understanding, claims handling experience, liability assessment, and proficiency with relevant insurance software
Overview
16
16
years of professional experience
Work History
Rental Car Sales Agent
Avis Budget Group
10.2022 - Current
- Process rental car contracts, handle complaints, upsell customers on additional products and services.
Insurance Agent
GoHealth
Orlando, FL
07.2021 - 07.2022
- Received incoming calls and assisted customers in finding and purchasing the appropriate health insurance plan
Holiday Inn Club Vacations
Orlando, FL
12.2018 - 03.2020
- Activations Agent in Sales and Marketing, Outbound sales
- Met weekly sales quotas by enticing customers to travel with their pre-paid vacation packages
Laser Tech/Esthetician
Family Care Specialists of Orlando/Elysium Medical Group
Orlando, FL
09.2015 - 01.2019
- Provided marketing by utilizing social media outlets such as Facebook, blog, and email campaigns
- Increased revenue by developing and implementing new marketing strategies
- Overhauled the company brand by designing a new logo, two websites, brochures, etc
- Provided cosmetic laser, esthetic, and education services to clients
- Interact with sales representatives to coordinate promotions, events, and training
Laser Tech/Esthetician
Bella Vita Medi Spa & Salon
Orlando, FL
09.2013 - 01.2016
- Provided marketing by utilizing social media outlets such as Facebook, blog, and email campaigns
- Increased revenue by developing and implementing new marketing strategies
- Provided cosmetic laser, esthetic, and education services to clients
- Interacted with sales representatives to coordinate promotions, events, and training
Skin Care Representative
Dr. Dennis Gross
Orlando, Tampa, Bradenton, FL
02.2012 - 01.2015
- Traveled to various retail stores to provide education and sales support to employees
- Assisted in sales support during promotional events
Laser Tech
Park Avenue Plastic Surgery & Spa
Winter Park, FL
02.2012 - 02.2013
- Provided marketing by utilizing social media outlets such as Facebook, blog, and email campaigns
- Provided cosmetic laser services and skin care education to clients
Laser Tech/Esthetician
LaserDerm MedSpa
Casselberry, FL/Franklin, TN
01.2009 - 01.2012
- Developed all aspects of the Company’s business model and brand concept
- Launched the Tennessee location from the ground up, including all licensing, building renovations, treatment concepts, marketing and socials
Education
Associate Of Arts -
Valencia Community College
Oak Ridge High School
Bachelor Of Arts - Psychology
University of Central Florida
Orlando, FLFull Specialist - Esthetics
Florida College of Natural Health
Maitland, FLSkills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Networking
- Persuasion techniques
- Objection handling
- Social media marketing
- Lead generation
- Cold calling
Timeline
Rental Car Sales Agent
Avis Budget Group
10.2022 - Current
Insurance Agent
GoHealth
07.2021 - 07.2022
Holiday Inn Club Vacations
12.2018 - 03.2020
Laser Tech/Esthetician
Family Care Specialists of Orlando/Elysium Medical Group
09.2015 - 01.2019
Laser Tech/Esthetician
Bella Vita Medi Spa & Salon
09.2013 - 01.2016
Skin Care Representative
Dr. Dennis Gross
02.2012 - 01.2015
Laser Tech
Park Avenue Plastic Surgery & Spa
02.2012 - 02.2013
Laser Tech/Esthetician
LaserDerm MedSpa
01.2009 - 01.2012
Associate Of Arts -
Valencia Community College
Oak Ridge High School
Bachelor Of Arts - Psychology
University of Central Florida
Full Specialist - Esthetics
Florida College of Natural Health