Leslie Young
Ketchikan,AK
Summary
Customer service professional seeking a permanent position. Skilled in working or training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Overview
15
15
years of professional experience
Work History
Car Rental Agent
Budget-Rent-A-Car
Ketchikan, AK
07.2010 - Current
- Customer service
- Answer phones
- Make reservations
- Enter daily totals into computer system
- Clean returning cars
- Make copies
- Fax information to customers
- Open and or close business
- Answer questions from customers
- Problem solve
- Computer skills
- Microsoft and Excel
Barista
Airport Snackbar and Lounge
Ketchikan, AK
07.2010 - 05.2014
- Serve passengers food
- made specialty coffees
- bar tended
- clean
- prepare food for both shifts
- stock
- handle money
- close out shift register
Education
Associate of Arts - Social Sciences
Rogers State University
Claremore, OK2009
Skills
- Trusted key holder
- Exceptional communication skills
- MS Windows proficient
- Quick learner
- Strong client relations
- Training development aptitude
- Proficient in cash management
- Credit card processing
Problem solverMaking schedulesAnswer PhonesFax MachineCopy MachineHandle Money
Timeline
Car Rental Agent
Budget-Rent-A-Car
07.2010 - Current
Barista
Airport Snackbar and Lounge
07.2010 - 05.2014
Associate of Arts - Social Sciences
Rogers State University
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