Stacey McCoy
Springfield Gardens
Summary
A motivated Medical Assistant with experience at every level, skilled in customer service, multitasking, and independently managing priorities. Detail-oriented and prepared to contribute both medical and excellent customer service with a strong understanding of patient needs and medical protocols, ensuring high standards of care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
The Floating Hospital
09.2025 - Current
- Support patient care during in-office procedures and triage patient concerns in coordination with healthcare providers.
- Collect and process laboratory specimens (blood, urine, etc.) for diagnostic testing.
- Update patient charts with medical histories, current medications and allergy information.
Licensed Esthetician
S.MCKOI Beauty
11.2019 - 12.2024
- Provided patient education on treatment plans, products, and follow-up care. Conducted client analysis to develop skincare plans for ongoing results.
- Maintained client files and ensured exceptional customer service through proactive engagement.
Private Client Associate
JP Morgan
07.2010 - 10.2020
- Assisted Financial Advisors with client building and execute wealth management strategies based on unique goals and objectives.
- Helped with financial plans and identified target clients by interacting on the phone and in person, handling basic inquiries, and providing customer service.
Customer Service Representative/ Banker
Chase Bank
07.2010 - 10.2020
- Built strong rapport with clients to gain a better understanding of their personal and financial goals, fostering trust and loyalty. Responded to customer requests for products, services, and company information.
Education
Medical Assistant Certificate -
American National University
Salem, VAAAS - Marketing Management
Tobe Coburn Wood School
New York City, NYSkills
- Administrative
- CPR/BLS/AED
- Medical terminology knowledge
- Phlebotomy/ECG
- Clinicals (Vitals)
- Customer Relations
- Electronic health records
- Specimens collection and processing
- Appointment scheduling
Certification
Clinical Medical Assistant
LICENSE
New York State Esthetician
Timeline
Clinical Medical Assistant
The Floating Hospital
09.2025 - Current
Licensed Esthetician
S.MCKOI Beauty
11.2019 - 12.2024
Private Client Associate
JP Morgan
07.2010 - 10.2020
Customer Service Representative/ Banker
Chase Bank
07.2010 - 10.2020
AAS - Marketing Management
Tobe Coburn Wood School
Medical Assistant Certificate -
American National University