Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Stacey Nguyen

Frederick,Maryland

Summary

Detail-oriented, resourceful and highly motivated administrative professional with expertise in anticipating professional needs and practical understanding of business needs.

Overview

12
12
years of professional experience

Work History

Food and Beverage Server

Hootch And Banter
Frederick, Maryland
04.2023 - Current
  • Responsible front-of-house service and providing an exceptional dining experience to patrons.
  • ∙ Delivered exceptional customer service in accordance with company standards, policies and procedures to encourage guest satisfaction and repeat business.
  • Assisted department supervisors in daily operations by establishing productivity efficiencies, and trained employees on enhanced workflow procedures.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

In Home Nanny for Caitlyn Olson

Terry Olson
Frederick, Maryland
10.2021 - 03.2023
  • Responsible for the care of an infant, keeping her safe and stimulated.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
  • Accommodated last-minute changes to family schedule and upheld family values regarding discipline and education.
  • Assisted with light housekeeping duties as well as running errands.
  • Helped children discover enrichment activities to inspire imagination and creativity.

Front Desk Manager

Morfit Gym
Gaithersburg, MD
06.2019 - 09.2021
  • Responsible for managing the front desk and daily operations of a fitness and recreation facility.
  • Marketed the fitness center to increase the number of members and client satisfaction as the social media administrator.
  • Managed sales and revenue tracking throughout the year;
  • maintained the client database; managed internal and external communications.
  • Project manager for the bi-weekly 'Kids Club' program.
  • Handled daily administrative tasks including filing paperwork and responding to emails.
  • Increased patronage of facilities by restructuring social media efforts.

Director of Sales

Utility Savings Inc.
Gaithersburg, MD
03.2016 - 06.2019
  • Responsible for selling utility cost-saving solutions to commercial property managers.
  • Managed 150 properties and client relationships; worked directly with clients to sell services, including utility bill auditing, meter analysis, and rate structure assessments.
  • Marketing lead – served as the primary point of contact with trade organizations, maintained relationships with charitable organizations, and planned corporate-sponsored events.
  • Attended Trade shows and networking events to create relationships with people.
  • Established and maintained relationships with key clients to ensure high levels of satisfaction and repeat business.
  • 2017 Employee of the Year – grossing over $250,000 in sales.

Administrative Assistant

Robert Half
Rockville, MD
06.2013 - 03.2016
  • Responsible for day-to-day administrative operations for the Rockville office.
  • Directly supported the Vice President’s executive administrator.
  • Performed routine clerical tasks such as sorting and distributing mail, copying, filing, screening/answering incoming calls, assisting clients, maintaining office supplies, and scheduling and planning meetings.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Handled incoming calls and directed callers to appropriate department or employee.

Education

High School Diploma -

Quince Orchard High School
Gaithersburg, MD
05-2005

Some College (No Degree) -

Montgomery College
Rockville, MD

Skills

  • Languages: American Sign Language (ASL)
  • Software: MS Office Suite (Word, Excel, PowerPoint, Outlook), Adobe, Survey Monkey, Zoho (CRM), MosionSoft
  • General: Office administration, organization, scheduling, database management, travel arrangements, editing, greeting clients, inventory management, initiative and problem-solving, adaptability, critical thinking, prioritization, intellectual curiosity, time management, communication, and relationship building

Affiliations

  • Passionate about health and fitness.

Timeline

Food and Beverage Server

Hootch And Banter
04.2023 - Current

In Home Nanny for Caitlyn Olson

Terry Olson
10.2021 - 03.2023

Front Desk Manager

Morfit Gym
06.2019 - 09.2021

Director of Sales

Utility Savings Inc.
03.2016 - 06.2019

Administrative Assistant

Robert Half
06.2013 - 03.2016

High School Diploma -

Quince Orchard High School

Some College (No Degree) -

Montgomery College
Stacey Nguyen