Stacey Phelan
Salem,OH
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Professional Estimator with strong problem-solving and communication abilities. Proficient in material cost estimate software and Microsoft Office. Talented in computing cost estimates for materials, labor, equipment and production activities for small- and large-scale projects.
Overview
7
7
years of professional experience
Work History
National Service Estimator
Sodexo Roth
Youngstown , United States
2019.03 - Current
Preparing repair and replacement quotes for various customers and trades.
Sending/Submitting quotes to client via email and/or through utilized software platform
Computes costs by analyzing labor, material, and time requirements.
Processing quote approvals & Confirming Quote Approvals.
Entering Quotes on Customer Websites
Secondary representative for all other work stream functions.
All duties as deemed necessary by supervisors.
Internal Operations Assistant Manager in Tent Div.
Phantom Fireworks
Youngstown , United States
2015.04 - 2019.03
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Analzed each order for tent location and did cost sheet
- Prepared orders for each location based on sales anaylsis
- Head of program for sales devices which included training and customer service during season, preparing each state manager with devices and shippment and also creating manual for devices
- Prepared spreadsheets to analyze profit/loss for head manager to detrermine if should run tent location again
Education
MBA - Business Administration And Management
American National College
Youngstown, OH05.2014
Skills
- Statement Reconciliation
- Financial Forecasting
- Leading Groups
- Excel Proficiency
- Production Operations
- Product and Service Knowledge
- Scheduling and Coordinating
- Directing Team Members
- Statistical Data Gathering
- Managing Multiple Priorities
- Sales Monitoring
- Maximizing Profitability
Timeline
National Service Estimator
Sodexo Roth
2019.03 - Current
Internal Operations Assistant Manager in Tent Div.
Phantom Fireworks
2015.04 - 2019.03
MBA - Business Administration And Management
American National College
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