Detail-oriented professional experienced in machinery operation, quality inspection, and safety compliance. Proven ability to manage production processes while ensuring high standards and team effectiveness.
Overview
9
9
years of professional experience
Work History
General Production Worker
Gates
Siloam Springs, Arkansas
09.2025 - 11.2025
Monitored and ensured product quality standards throughout production process.
Inspected finished products for defects before packaging to uphold quality control.
Reported any irregularities or issues regarding product quality to supervisors immediately.
Produced quality products by palletizing, packaging and assembling finished items.
Operated production machinery in accordance with safety protocols.
Followed safety protocols to maintain a secure working environment.
Maintained clean and organized work areas to promote safety and efficiency.
Moved items between machines, conveyors, and transport equipment to meet production needs.
Assistant Manager/Sales Associate Manager
Dollar General
Bella Vista , AR
09.2024 - 09.2025
Coordinated daily store operations and employee schedules to ensure smooth functioning.
Trained new team members on company policies and customer service standards.
Collaborated with management on visual merchandising and product displays.
Addressed customer inquiries and resolved issues to enhance overall satisfaction.
Monitored cash register operations and maintained financial accountability.
Monitored employee attendance records, timekeeping, and payroll information.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
Developed a system for tracking inventory and ordering supplies as needed.
Maintained accurate records of sales transactions using point-of-sale systems.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assisted customers in selecting products and provided exceptional service.
Managed customer complaints effectively to foster loyalty and repeat business.
Kitchen Manager/Assistant Manager/Sales Associate
Caseys General Store
Gravette Centeron, AR
07.2016 - 05.2024
Managed kitchen operations to ensure food safety and sanitation standards.
Coordinated inventory management, tracking supplies and minimizing waste.
Led team meetings to discuss performance, address challenges, and encourage teamwork.
Ordered ingredients and supplies to ensure adequate inventory levels for the kitchen.
Supervised food production processes to ensure high quality standards at each stage of preparation.
Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Trained new employees on proper food handling and restaurant protocols to enhance team performance.
Conducted interviews and hired back of house staff for various kitchen tasks.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained and mentored staff to enhance customer service skills.