Results-driven Senior Administrator with a rich blend of expertise in administrative functions, business development, and holistic hair wellness. Demonstrated experience in improving operational efficiency, building client relationships, and delivering exceptional client experiences. Adept at leading cross-functional teams, event organization, and product presentation. Passionate about empowering individuals through education and self-care practices. Committed to continuous learning and professional growth.
Hi, I’m
Stacey Richards
Administrator
Burlington,NC
Summary
Overview
29
years of professional experience
3
years of post-secondary education
Work History
Salon BKBDecatur, GA
Virtual Administrator
04.2023 - Current
Job overview
- Provide remote administrative support to salon clients, including appointment scheduling, client communication, and managing virtual salon operations
- Create visually appealing graphics for marketing materials, social media posts, and promotional content
- Generate engaging and informative blog content related to salon services, beauty trends, industry news
- Create and curate content for various social media platforms to enhance the salons presence online
- Assist in the development and execution of marketing campaigns to promote salon services, events, and promotions
- Develop and maintain salon policies and procedures, ensuring adherence to industry regulations and best practices
- Contribute to the onboarding process for new team members, providing training on administrative tools, salon procedures, and customer service standards.
SRR Global Solutions LLCBurlington, NC
Owner/Business Development Consultant
01.2022 - Current
Job overview
- Oversee and examine new strategy progress and development
- Educate, lead, and supervise members of the business development team to ensure the project’s achievement
- Conduct complex analysis to find new market opportunities
- Investigate existing products and services and compare them to competitors
- Suggest measures for improving customer satisfaction and loyalty.
MyavanaAtlanta, GA
Hair Consultant/Wellness Coach
09.2017 - 12.2021
Job overview
- Conduct thorough hair analysis to understand clients’ unique hair textures, conditions, and concerns
- Engage with clients to discuss their hair care routines, challenges, and goals
- Provide personalized recommendations for hair care products, routines, and styling techniques based on individual needs and analysis results
- Integrate holistic wellness principles into hair care consultations, considering factors such as nutrition, stress management, and lifestyle
- Empower clients to make informed decisions about their hair care and wellness by providing educational resources and support
- Contribute to the Myavana community through social media engagement and workshops.
McBride Research Labs IncDecatur, GA
Creative Artistic Educator
04.1995 - 12.2020
Job overview
- Provide dynamic and innovative educational experiences to hairstylists, salon owners, beauty professionals, and students
- Design and develop educational content and curriculum that aligns with Design Essentials’ brand ethos and industry standards
- Conduct engaging and interactive training sessions, workshops, and seminars for beauty professionals at various skill levels to enhance creativity
- Develop a deep understanding of Design Essentials’ product line and effectively integrate product knowledge into educational programs to enhance hairstyling techniques and encourage professionals to utilize them creatively
- Establish and maintain strong relationships within the beauty community including salon owners, hairstylists, and beauty influencers.
Che La Vie Image Consultants IncBowie, MD
Owner/Licensed Master Cosmetologist
04.2002 - 08.2020
Job overview
- Oversea and manage daily salon operations, ensuring a high level of customer satisfaction
- Develop and implement business strategies to drive salon growth and profitability
- Provide a range of hair services, including hair cutting, coloring, styling, natural hair care, and our signature silk press service
- Build and maintain a loyal client base by delivering exceptional service
- Specialize in hair consultations, identifying causes of hair loss, hair thinning, scalp issues, hair challenges, and recommending solutions
- Educate clients on available treatments, products, and lifestyle adjustments for hair health
- Maintain confidentiality and empathy while addressing clients’ concerns
- Integrate holistic wellness principles into client consultations
- Provide guidance on nutrition, stress management, lifestyle factors affecting hair and overall well-being.
Education
Dudley Cosmetology University Kernersville, NC
Associate of Arts from Cosmetology
08.1991 - 09.1992
University Overview
Kingsborough Community College of The City University of New YorkBrooklyn, NY
Associate of Science from Business Administration
06.1988 - 05.1990
University Overview
Skills
- Effective Communication and Public Speaking
- Employee Motivation and Performance Management
- Executive Leadership and Strategic Vision
- Industry Expertise and Strategic Planning
- Business Consulting and Sales Growth
Accomplishments
Accomplishments
- The John Maxwell Team Certified Coach, Teacher, Trainer & Speaker - http://www.johncmaxwellgroup.com/staceyrichards
- The Science and Practice of Trichology - Innovations Today
- License Cosmetologist
- Advance Barber Training
Quote
"Success is knowing your purpose in life, growing to reach your maximum potential, and sowing seeds that benefit others." John C. Maxwell
Timeline
Virtual Administrator
Salon BKB
04.2023 - Current
Owner/Business Development Consultant
SRR Global Solutions LLC
01.2022 - Current
Hair Consultant/Wellness Coach
Myavana
09.2017 - 12.2021
Owner/Licensed Master Cosmetologist
Che La Vie Image Consultants Inc
04.2002 - 08.2020
Creative Artistic Educator
McBride Research Labs Inc
04.1995 - 12.2020
Dudley Cosmetology University
Associate of Arts from Cosmetology
08.1991 - 09.1992
Kingsborough Community College of The City University of New York
Associate of Science from Business Administration
06.1988 - 05.1990
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