Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Rodriguez

North Lauderdale,USA

Summary

Detail-oriented Criminal Justice graduate seeking the Police Records Technician position with the City of Coconut Creek. Brings a solid understanding of data management, confidentiality protocols, and administrative procedures to support law enforcement operations. Committed to maintaining accurate records and enhancing departmental efficiency. Bilingual in English and Spanish, with excellent communication and organizational skills to contribute to high-quality public service.

Overview

10
10
years of professional experience

Work History

Restaurant Server

Sicilian Oven
02.2024 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Medical Records Team Lead

Shiner Law Group
11.2022 - Current
  • Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Managed accounts and records of clients, observing confidentiality, and extreme discretion.

Restaurant Manager

Roosters Restaurant
01.2016 - 11.2022
  • Supervised employees and oversaw quality compliance with company standards for food and beverage services.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Bachelor of Arts - Criminal Justice

Florida Atlantic University
Boca Raton, FL
08.2021

Associate of Arts - undefined

Palm Beach State College
Lake Worth, FL
05.2019

Skills

  • Bilingual in Spanish
  • Adept at utilizing legal practice management systems
  • Detailed documentation skills
  • Effective verbal and written communication
  • Skilled in Microsoft Office applications
  • Proficient in POS system operation
  • Experienced in leading teams

Timeline

Restaurant Server

Sicilian Oven
02.2024 - Current

Medical Records Team Lead

Shiner Law Group
11.2022 - Current

Restaurant Manager

Roosters Restaurant
01.2016 - 11.2022

Associate of Arts - undefined

Palm Beach State College

Bachelor of Arts - Criminal Justice

Florida Atlantic University