Stacey Rubio
Fayetteville,NC
Summary
Accomplished Direct Support Professional with a proven track record at RHA, enhancing client wellness through compassionate caregiving and effective medication administration. Skilled in behavioral management and client support, I've significantly improved patient environments and satisfaction. Expert in fostering safety and implementing cost-saving initiatives, demonstrating a keen ability for decision-making and leadership.
Overview
10
10
years of professional experience
Work History
Job Title Direct Support Profecional
RHA
2024.03 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Key Holder
Dollar General
2024.01 - 2024.04
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Inbound Lead
Zep
2022.09 - 2023.12
- Boosted customer satisfaction levels by promptly addressing concerns and providing timely solutions to issues raised.
- Improved inventory accuracy through diligent monitoring, regular audits, and effective collaboration with the warehouse team.
- Championed continuous improvement efforts by conducting regular assessments of team performance, identifying areas for growth, and developing targeted action plans for improvement.
- Spearheaded cost-saving initiatives within the department, leading to significant reductions in operational expenses without compromising service quality or efficiency.
Technical Partner
Lehigh Valley Hospital And Health Network
2017.09 - 2021.08
- Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to cost savings across projects.
- Played a key role in the development and launch of new product offerings by providing technical expertise and strategic guidance during planning stages.
- Championed best practices in software development, fostering a culture of continuous improvement within the team.
- Implemented Agile methodologies in workflows which improved team adaptability, communication, and efficiency during the project lifecycle.
Certified Nursing Assistant
Phoebe Nursing Home
2014.03 - 2017.09
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
GED -
Lehigh County Community College
Allentown, PA12.2004
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Behavioral Management
- Client documentation
- Decision-making support
- Housekeeping tasks
- Venipuncture
- Order of draw
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
Timeline
Job Title Direct Support Profecional
RHA
2024.03 - Current
Key Holder
Dollar General
2024.01 - 2024.04
Inbound Lead
Zep
2022.09 - 2023.12
Technical Partner
Lehigh Valley Hospital And Health Network
2017.09 - 2021.08
Certified Nursing Assistant
Phoebe Nursing Home
2014.03 - 2017.09
GED -
Lehigh County Community College
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