STACEY SCOTT

Dynamic and results-driven professional with a proven track record at Tek Systems in enhancing income support program efficiency through meticulous data analysis and verification. Excelled in fostering interdepartmental cooperation at 50 State DMV, showcasing exceptional multitasking and communication skills. Demonstrated ability to improve customer service outcomes and patient care through expert record-keeping and insurance verification.

• Determined eligibility for multiple Income Support Program(s)
• Provided case management in compliance with federal and state regulations, performance measurements, and mandated timelines
• Coordinated client utilization of multiple public assistance programs
• Complied with accountability requirements by documenting case management and completing determination justifications
• Managed complex data systems, ensuring precise interpretation and maintenance of critical records for seamless DMV operations.
• Fostered interdepartmental cooperation, facilitating smooth information flow and improving customer service outcomes.
• Expertly managed diverse records systems, ensuring precise data interpretation and maintenance for critical DMV information.
• Scrutinized insurance plans to verify medication eligibility, resolving complex issues through strategic collaboration with diverse stakeholders.
• Streamlined outbound calls to insurance companies, enhancing efficiency in claim resolution and improving patient satisfaction rates.
• Meticulously reviewed insurance policies, ensuring accurate interpretation and application of coverage terms for optimal patient care.
• Meticulously documented and reported student health status, contributing to comprehensive health records and informed decision-making
• Partnered with school nurse to provide seamless health services, fostering a safe and supportive environment for students
• Streamlined medication administration processes, enhancing efficiency and ensuring accurate and timely delivery of student healthcare