Prepare vouchers for accounts payable for all bills that enter the facility as well as manage payroll for all departmental employees; observe juveniles on a constant basis according to departmental guidelines ensuring compliance with security standards; prepare the grant in aid application; completes daily and weekly facility reports, incident reports, court lists, daily intake log, and other records required; prepare the supply chain Assistant fund; court liaison for 8th and 10th division Juvenile Court; supervise front office clerk, part-time and full-time licensed council social worker; conduct new hire interviews; run maltreatment check oh new hires; administer the national school lunch program, as well as fill out the application and enter monthly claims for facility; receive juveniles from various law enforcement agencies and verify proper paperwork; interviews and juveniles and complete intake paperwork; explains policies and procedures to juveniles; performs necessary search and seizures for weapons and illegal substances in accordance to the law; conducts established recreational programs with juveniles; transports laundry, food trays, and other supplies from appropriate county facilities to the detention center; responds to emergencies or disciplinary problems with juveniles
Office Manager
Advanced Physical Therapy of Little Rock
Little Rock, AR
05.2016 - 10.2019
Manage administration staff members; onboard and register all news patients (as many as 50 new patients weekly); schedule appointments for 11 physical therapists; verify insurance and pre-authorization prior to a patient's visit; identify current trends related to health care and the impact, if any, on the company
Patient Care Coordinator and Oce Manager
HearingLife
Little Rock, AR
02.2014 - 05.2016
Coordinated and scheduled patient care and anticipated any needs and appropriate responses; maintained office management responsibilities and handled all new and current patient calls, check-ins, and data entry; called and verified patient insurance as well as filed claims
Loss Litigation Specialist
US Bank Home Mortgage
Little Rock, AR
01.2009 - 01.2014
Assisted customers in various stages of delinquency or at imminent risk default; performed financial analysis of clients' cases and provided reports to team leads; analyzed each mortgage to determine available loss mitigation options based on the investor, insurer, or delinquency status; communicated with clients and discussed their options and possible messages
Education
Bachelor's of Art, Criminal Justice -
University of Arkansas Grantham
06-2024
Associate's of Art, Criminal Justice -
University of Arkansas Grantham
09-2019
Diploma -
Carlisle High
Skills
Organizational Management
Training and Supervising Employees
Interpersonal and Problem Resolution
Decision Making
Microsoft Office Suite and Google Drive Applications