Stacey Smith
Central Ohio Oil, Inc./Miller Environmental Group
Heath,OH
19
years of professional experience
Dedicated A/R Administrator with strong skills in customer service, document processing, and workflow coordination. Proven ability to enhance service delivery and meet deadlines, ensuring accurate financial transactions and exceptional client satisfaction.
Work History
A/R Administrator
1 Year 11 Months- Processed and verified invoices for accuracy to ensure timely payments.
- Maintained detailed records of transactions, ensuring compliance with company policies.
- Collaborated with cross-functional teams to support project timelines and goals.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a positive demeanor throughout interactions.
Associate Banker
1 Year- Processed customer transactions efficiently while ensuring compliance with banking regulations.
- Assisted clients with account inquiries and resolved issues, enhancing customer satisfaction.
- Supported the onboarding of new clients by preparing necessary documentation and account setups.
- Collaborated with team members to improve service delivery and streamline operational workflows.
Assistant Manager
3 Years- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored new staff on car wash procedures and safety protocols.
- Implemented process improvements that enhanced service speed and quality standards.
- Analyzed operational data to identify trends and optimize staffing levels accordingly.
Supervisor
16 Years 3 Months- Supervised daily operations to ensure high-quality service delivery and client satisfaction.
- Coordinated team schedules and assignments to optimize workflow efficiency and productivity.
- Implemented training programs for new staff, enhancing skills and promoting safety compliance.
- Monitored inventory levels, ensuring timely replenishment and adherence to budget constraints.
- Led performance evaluations, providing constructive feedback to support employee growth and development.
Education
No Degree - Physical Therapy/Sports Medicine
Skills
Deadline management
Document processing
Customer Service
Workflow coordination
Timeline
A/R Administrator
Central Ohio Oil, Inc./Miller Environmental Group
09.2024 - CurrentRead More
Associate Banker
JP Morgan Chase & Company
08.2023 - 08.2024Read More
Assistant Manager
Moo Moo Carwash
08.2020 - 08.2023Read More
Supervisor
Sodexo Services
05.2007 - 08.2023Read More
Stark State
No Degree from Physical Therapy/Sports Medicine
Read More