Stacey Solis
3897 S 4340 W West Valley City,UT
Summary
Dedicated warehouse worker , experience at Sportsman's Warehouse, excelling in efficient order processing and heavy lifting. Proven ability to enhance warehouse operations through effective teamwork and strong organizational skills. Proficient in forklift operations and committed to maintaining safety standards, ensuring a clean and productive work environment.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Sportsman's Warehouse
Salt Lake City, UT
11.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Security National Mortgage Comp
Murray, UT
06.2022 - 12.2022
- Collaborated with team members to develop best practices for consistent customer service delivery.
Warehouse Worker
Sportsman's Warehouse
Salt Lake City, UT
05.2018 - 05.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
Crew Member
Popeye's Restaurants
Salt Lake City, UT
06.2016 - 06.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Kearns High School
Kearns UT05.2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Warehouse operations
- Pallet jack handling
- Forklift operations
Timeline
Customer Service Representative
Sportsman's Warehouse
11.2024 - 01.2025
Customer Service Representative
Security National Mortgage Comp
06.2022 - 12.2022
Warehouse Worker
Sportsman's Warehouse
05.2018 - 05.2021
Crew Member
Popeye's Restaurants
06.2016 - 06.2020
Kearns High School