Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Stewart

Annapolis,MD

Summary

At Family Dentistry Michael J Daciek, DDS, excelled in reducing missed appointments and enhancing patient care through expert scheduling and diligent insurance verification. Demonstrated exceptional multitasking and patient communication skills, ensuring a compliant and efficient office environment. Proficient in dental terminology and HIPAA compliance, significantly contributing to office organization and patient satisfaction. Knowledgeable [Desired Position] with solid background managing dental office operations. Successfully facilitated patient scheduling, streamlined billing processes, and enhanced patient experiences. Demonstrated proficiency in maintaining patient records and coordinating with dental staff. Professional in dental office administration, bringing valuable experience in managing front office tasks and patient interactions. Proven ability to efficiently handle appointment scheduling, patient records, and communication with dental teams. Committed to fostering collaborative environments and adapting to dynamic needs within practice.

Overview

14
14
years of professional experience

Work History

Dental Front Office Receptionist/ Dental Asst

Family Dentistry Michael J Daciek, DDS
10.2010 - 08.2024
  • Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
  • Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
  • Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
  • Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
  • Helped patients complete necessary medical forms and documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed patient billing processes for timely, accurate payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Improved patient care with meticulous attention to instrument sterilization and preparation.
  • Supported dental procedures, ensuring efficient operation and patient satisfaction.
  • Prepared treatment areas for patient care, ensuring sterile and organized environment.
  • Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Monitored patient comfort and safety during dental procedures.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Scheduled and confirmed patient appointments.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Verified patient insurance eligibility and benefits.

Education

High School Diploma -

Chino High School
Chino, CA
06.1992

Skills

  • Dental Terminology
  • HIPAA Compliance
  • Patient Scheduling
  • Office Organization
  • Insurance Verification
  • Billing Procedures
  • Excellent multitasking capability
  • Punctual and Reliable
  • Incoming Call Reception
  • Treatment room setup
  • Appointment Scheduling
  • Insurance Billing
  • Mail Sorting and Distribution

Timeline

Dental Front Office Receptionist/ Dental Asst

Family Dentistry Michael J Daciek, DDS
10.2010 - 08.2024

High School Diploma -

Chino High School
Stacey Stewart