Stacey Stover
Cleveland,OH
Summary
Independent contractor looking
to secure a permanent position in a healthcare IT that will utilize my work experience,
interpersonal skills and offer room for professional growth.
Healthcare and Technology professional with many years of experience during
implementation of various healthcare EMR systems
Overview
3
3
years of professional experience
Work History
IT Support Consultant
CSI Companies Advent Health
10.2023 - 11.2023
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
CSI Companies University Hospitals Of Cleveland
09.2023 - 11.2023
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
- Reduced downtime for clients with proactive identification and resolution of technical issues.
IT Support Consultant
CSI Companies Virtua Health
05.2023 - 06.2023
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
CSI Companies Rwj Barnabas
04.2023 - 05.2023
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
Clinical Data Abstractor
Teksystems Northside Hospital
02.2022 - 04.2023
- Improved data accuracy by meticulously reviewing and abstracting clinical information from medical records.
- Enhanced workflow efficiency by utilizing electronic health record systems for accurate data entry and extraction.
- Streamlined data collection process by identifying trends and patterns in patient information, leading to more accurate reporting.
- Collaborated with cross-functional teams for better understanding of clinical trial objectives and data requirements.
IT Support Consultant
CSI Companies University Hospitals Of Cleveland
02.2023 - 03.2023
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
- Reduced downtime for clients with proactive identification and resolution of technical issues.
IT Support Consultant
Divurgent Marshfield Hospital
01.2023 - 01.2023
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
Csi Companies Rwj Barnabas
10.2022 - 11.2022
- Delivered high-quality customer service by addressing user concerns promptly and professionally, maintaining a strong reputation in the field of IT support consulting.
- Used ticketing systems to manage and process support actions and requests.
- Translated complex technical issues into digestible language for non-technical users.
- Assisted with updating technical support best practices for use by team.
IT Support Consultant
CSI Companies Northwestern Palos
10.2022 - 10.2022
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
CSI Companies University Of Chicago
07.2022 - 08.2022
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
CSI Companies Rwj Barnabas
06.2022 - 07.2022
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
Blue Horseshoe Oschner Hospital
05.2022 - 05.2022
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
Compliance Consultant
Teksystems Northside Hospital
02.2022 - 02.2022
- Developed tailored compliance training programs for employees, resulting in increased awareness and adherence to regulations.
- Streamlined regulatory reporting procedures, ensuring timely submission of accurate data to relevant authorities.
IT Support Consultant
Blue Horseshoe Maclaren Macomb Hospital
01.2022 - 01.2022
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
Divurgent New York Presbyterian
12.2021 - 12.2021
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
Experis Crozer Hospital
11.2021 - 11.2021
- Assisted in the migration of legacy systems to modern platforms, minimizing disruption to daily operations.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
Bluehorseshoe Maclaren Macomb Hospital
10.2021 - 10.2021
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
ESD University Hospitals
08.2021 - 08.2021
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
IT Support Consultant
Divurgent New York Presbyterian
06.2021 - 06.2021
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
- Reduced downtime for clients with proactive identification and resolution of technical issues.
IT Support Consultant
Medasource Providence Hospital
05.2021 - 05.2021
- Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
- Reduced downtime for clients with proactive identification and resolution of technical issues.
IT Support Consultant
TEKsystems Sentara
03.2021 - 03.2021
- Reduced downtime for clients with proactive identification and resolution of technical issues.
- Troubleshot complex technical issues using advanced diagnostic tools and methodologies, restoring functionality quickly and efficiently.
Help Desk Support Specialist
Cerner
02.2021 - 03.2021
- Enhanced customer satisfaction by promptly resolving technical issues and providing professional assistance.
- Streamlined help desk operations for increased efficiency and improved response times.
- Reduced ticket resolution time with thorough problem analysis and effective troubleshooting techniques.
- Collaborated with IT team members to develop comprehensive solutions for complex problems.
Education
Epic
Cerner
Allscripts
Skills
Epic implementation consultant in Ambulatory, Cadence, Inpatient , Clindoc, Cpoe
Cerner Implementation consultant in RadNet,
Powerchart, Ambulatory
Experience providing elbow support to physicians, patient access, and nurses during Go-
lives
Strong written and verbal communication skills
Customer service oriented individual with exceptional attention to details
Dependable, reliable and hard working
Ability to work with diverse population
Career Overview
Dedicated consultant and trainer with motivation to maintain customer satisfaction and contribute to company success.
Timeline
IT Support Consultant
CSI Companies Advent Health
10.2023 - 11.2023
IT Support Consultant
CSI Companies University Hospitals Of Cleveland
09.2023 - 11.2023
IT Support Consultant
CSI Companies Virtua Health
05.2023 - 06.2023
IT Support Consultant
CSI Companies Rwj Barnabas
04.2023 - 05.2023
IT Support Consultant
CSI Companies University Hospitals Of Cleveland
02.2023 - 03.2023
IT Support Consultant
Divurgent Marshfield Hospital
01.2023 - 01.2023
IT Support Consultant
Csi Companies Rwj Barnabas
10.2022 - 11.2022
IT Support Consultant
CSI Companies Northwestern Palos
10.2022 - 10.2022
IT Support Consultant
CSI Companies University Of Chicago
07.2022 - 08.2022
IT Support Consultant
CSI Companies Rwj Barnabas
06.2022 - 07.2022
IT Support Consultant
Blue Horseshoe Oschner Hospital
05.2022 - 05.2022
Clinical Data Abstractor
Teksystems Northside Hospital
02.2022 - 04.2023
Compliance Consultant
Teksystems Northside Hospital
02.2022 - 02.2022
IT Support Consultant
Blue Horseshoe Maclaren Macomb Hospital
01.2022 - 01.2022
IT Support Consultant
Divurgent New York Presbyterian
12.2021 - 12.2021
IT Support Consultant
Experis Crozer Hospital
11.2021 - 11.2021
IT Support Consultant
Bluehorseshoe Maclaren Macomb Hospital
10.2021 - 10.2021
IT Support Consultant
ESD University Hospitals
08.2021 - 08.2021
IT Support Consultant
Divurgent New York Presbyterian
06.2021 - 06.2021
IT Support Consultant
Medasource Providence Hospital
05.2021 - 05.2021
IT Support Consultant
TEKsystems Sentara
03.2021 - 03.2021
Help Desk Support Specialist
Cerner
02.2021 - 03.2021
Epic
Cerner
Allscripts
Similar Profiles
Jubeth IsipJubeth Isip
Administrative Assistant at Advent Health Medical and Diagnosis Clinis, Shoppers Paradise Group of Companies, Sunshine Plaza Mall IncAdministrative Assistant at Advent Health Medical and Diagnosis Clinis, Shoppers Paradise Group of Companies, Sunshine Plaza Mall Inc
Farah CASSAGNOLFarah CASSAGNOL
NA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent HealthNA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent Health
Mia StreetMia Street
Outreach Coordinator at CSI CompaniesOutreach Coordinator at CSI Companies
Douglas StumpflDouglas Stumpfl
Regional Sales Manager at Weh Technologies, Inc.Regional Sales Manager at Weh Technologies, Inc.
Retha WagnerRetha Wagner
Nutrition Service Worker at University Hospital St John Medical CenterNutrition Service Worker at University Hospital St John Medical Center