Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Administration Support
Ascension
Evansville, IN
03.2024 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Updated patient information and insurance details for accurate electronic medical records.
Used Athena to schedule appointments for doctor visits and procedures.
CSS/PB
German American Bank
Vincennes, IN
08.2022 - Current
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Resolved concerns with products or services to help with retention and drive sales.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Cross-sold bank products and services to meet customer needs and provide options.
Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
CNA
Reynolds County Memorial Hospital
Ellington, MO
05.2005 - 03.2010
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.