Stacey Wendling
Arroyo Grande,CA
Summary
To obtain a challenging position with an establishment that utilizes my extensive experience in customer service and recruiting. Looking for a position that enables me to demonstrate my strong leadership and organizational skills, my proven ability to manage time, prioritize complex organizational demands and work independently with success.
Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.
Overview
21
21
years of professional experience
Work History
Patient Access Representative
SELMA CARLSON DIAGNOSTIC CENTER/USA Contract
01.2024 - Current
- Schedules patients for facility services based on the physician order received, including ancillary, surgical and medical testing/procedures/admissions in Scheduling Books.
- Applies developing working knowledge and experience to the job. Works on routine assignments within defined parameters, established guidelines and precedents.
Floral Department
CALIFORNIA FRESH MARKET
01.2019 - 01.2023
- Managed Floral Department and assisted Produce District Manager.
- Ordered product, designed floral and assisted quests to meet their needs.
- Met/exceeded quarterly and annual safes goals by estimating market trends, Trained new employees and provided sales reports to corporate when requested.
Senior Admissions Specialist
CALIFORNIA NATIONAL UNIVERSITY NORTHRIDGE
01.2005 - 01.2019
- Comply with regulations set by accrediting body
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students.
- Streamlined communication between various departments involved in the admissions process by organizing regular meetings to discuss updates or challenges that arose during each application cycle.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
Education
B.A. - Liberal Studies/Art History
CALIFORNIA STATE UNIVERSITY LONG BEACH
Long Beach, CASkills
- Team oriented professional experienced at working in fast paced environments
- Strong organizational, technical and interpersonal abilities
- Proficient in Microsoft Office applications and most state of the art computer and office systems
- Sales and Marketing
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
SELMA CARLSON DIAGNOSTIC CENTER/USA Contract
01.2024 - Current
Floral Department
CALIFORNIA FRESH MARKET
01.2019 - 01.2023
Senior Admissions Specialist
CALIFORNIA NATIONAL UNIVERSITY NORTHRIDGE
01.2005 - 01.2019
B.A. - Liberal Studies/Art History
CALIFORNIA STATE UNIVERSITY LONG BEACH
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