Stacey Werft
Thornton,CO
Summary
A motivated individual who excels and has extensive experience in retail and customer service. Looking to utilize my skills to work remotely and grow professionally in an entry-level data entry position.
Overview
19
19
years of professional experience
Work History
Brand Associate
Old Navy
09.2022 - Current
- Handling customer questions or concerns
- Cash handling experience
- Selling company credit cards
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Achieving sales goals
Sales Associate/Stylist
Levis Straus & Co
03.2021 - 08.2022
- Greeting customers in a friendly manner
- Make product recommendations
- Assist customers with questions about merchandise
- Stock/Replenish shelves for visual appeal
- Place online orders
- Collect payments using a POS system
Call Center Agent
Allied Global
08.2019 - 11.2020
- Made outbound calls resulting in client base growth
- Explained features and advantages of products or services to promote sales.
- Input customer information into billing system
- Resolved customer questions or issues
Assistant Retail Manager
Charlotte Russe
10.2015 - 05.2019
- Ensured superior customer experience by addressing customer concerns
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Stocked and replenished merchandise according to store layout
- Actively pursued personal learning and development opportunities
- Maintained sales goals
Intimates/Accessories Supervisor
Kohls
07.2014 - 03.2017
- Worked at both the Brighton and Arvada stores
- Helped with customer questions and problems
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentoring new sales associates
Merchandiser
Macy's
08.2009 - 03.2010
- Merchandised clothing during peak holiday season
- Inventory
- Updated pricing and signage to complete product displays and educate customers.
Waitress
Damon's Bar and Grill
01.2006 - 01.2010
- Provided friendly and attentive service and hospitality
- Quickly recorded transactions in POS system
- Promoted items on beverage list and weekly specials
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Completed 1 year - Journalism
Metropolitan State College
Denver, CO01.2004
Diploma -
Northglenn High School
Northglenn, CO01.2002
Skills
- Typing skills
- Microsoft Excel
- Problem Solving
- Time Management
- Communication Skills
- Attention to detail
- Organizational skills
- Customer Service
Awards
- Top sales performer in the district for company credit cards, Old Navy, 09/01/24
- Promoted to a Supervisor position within three months, Kohl's
Timeline
Brand Associate
Old Navy
09.2022 - Current
Sales Associate/Stylist
Levis Straus & Co
03.2021 - 08.2022
Call Center Agent
Allied Global
08.2019 - 11.2020
Assistant Retail Manager
Charlotte Russe
10.2015 - 05.2019
Intimates/Accessories Supervisor
Kohls
07.2014 - 03.2017
Merchandiser
Macy's
08.2009 - 03.2010
Waitress
Damon's Bar and Grill
01.2006 - 01.2010
Diploma -
Northglenn High School
Completed 1 year - Journalism
Metropolitan State College
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