Amethyst Casado
Daly City,Ca
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Sales Associate & Key Holder
Lane Bryant
San Bruno
09.2014 - 01.2024
- Arrange and organized new merchandise for the customers to purchase
- Processed customer transaction including cash, check and charge to raise the revenue
- Monitored many lines for customer service for information
- Organized Store displays to make the store more appealing to the customers
- Maintained financial paperwork
- Assisted in setting goals for the store to reach daily, monthly, quarterly and yearly.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Suggested ideas for improving store operations and increasing profits.
Nanny
Family Members
Oakland, CA
08.2011 - 06.2014
- Provide a safe and clean environment on a daily basis
- Take to all Medical, dental, and any appointments as necessary
- Direct the day for the child
- For example educated play time, and outdoor education, entertain throughout the day
- Assure each child has a balanced diet and provide 3-5 meals a day
- Personal enhancement; built self-esteem, potty training, teaching skills (hand eye coordination)
- Colors, letters, etc
- Evening goals; instruction on proper teeth brushing, bathing, changing clothes, and read a story before bedtime.
Sales Associate
Avenue
Colma
04.2007 - 08.2007
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Office Assistant
Environmental Health
San Mateo
- Processed enforcement letters to homeowners to correct violations
- Organized incoming mail and forwarded it to different employees and/or other agencies
- Communicated the violations to homeowners and procedures
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
High School Diploma -
Jefferson High School
Daly City 06-2006
Associate of Science - Social Sciences
Skyline College
San Bruno, CAAssociate of Science - Social Sciences
College of San Mateo
San Mateo, CASkills
- Microsoft Windows and Word Office
- Procedures Organization skills
- Process Cash/Charge
- Retail display capabilities
- Customer service skills
- Childcare skills
- Typing skills
- Web Design
- Reception duties
- Used Microsoft excel to make check list for retail and Band uniforms
- Used office procedures; typing skills, incoming and outgoing telephones calls and assisted in building personal web page
- Childcare, appointments, constant supervision, helped with homework
Languages
English
Professional
Spanish
Limited
Timeline
Sales Associate & Key Holder
Lane Bryant
09.2014 - 01.2024
Nanny
Family Members
08.2011 - 06.2014
Sales Associate
Avenue
04.2007 - 08.2007
Office Assistant
Environmental Health
High School Diploma -
Jefferson High School
Associate of Science - Social Sciences
Skyline College
Associate of Science - Social Sciences
College of San Mateo