Stacey Weyhmeller
Bellville,Ohio
Summary
Detail-oriented Billing and Follow-Up Representative II with extensive experience across hospital, physician billing, and home health environments. Proven expertise in government and commercial payer follow-up, claim resolution, payment variance analysis, and revenue cycle optimization. Strong background in Medicare, Medicaid, and VA billing, with experience training and supporting junior staff. Highly effective in remote work environments while maintaining accuracy, productivity, and compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Billing & Follow-Up Representative II
Trinity Health
Columbus, Ohio
10.2020 - 03.2026
- Perform day-to-day billing and follow-up activities supporting revenue cycle operations for assigned Patient Business Services (PBS) locations.
- Manage billing and follow-up for government and non-government accounts, ensuring timely and accurate claim resolution.
- Document claims billed, paid, settled, and followed up in appropriate billing systems.
- Identify, investigate, and resolve billing discrepancies including overpayments, underpayments, credit balances, and payment delays.
- Proactively contact payers to resolve outstanding balances and secure payment.
- Research claim rejections, make billing corrections, and take corrective actions to ensure timely reimbursement.
- Communicate with hospital departments to obtain demographic, clinical, financial, and insurance information.
- Escalate complex billing issues when necessary to maximize reimbursement.
- Prepare reports related to claims volume, billed dollars, and unresolved accounts.
- Assist with training and mentoring Billing & Follow-Up Representative I staff.
- Demonstrate adherence to organizational mission, vision, and values.
Medical Billing Specialist
Knox Community Hospital
Mt Vernon, Ohio
08.2015 - 10.2020
- Performed hospital-based medical billing and follow-up.
- Submitted and followed up on claims with Medicare, Medicaid, and commercial insurers.
- Researched denials and payment discrepancies to ensure accurate reimbursement.
- Collaborated with clinical and administrative staff to resolve billing issues.
- Maintained compliance with payer and regulatory guidelines.
HR / Payroll & Insurance Billing Specialist
Central Star Home Health Agency
Mansfield, Ohio
11.2010 - 06.2015
- Managed HR and payroll operations in addition to insurance billing responsibilities.
- Billed Medicare, Medicaid, and VA for home health services.
- Ensured accurate claim submission and follow-up to support agency cash flow.
- Maintained compliance with government regulations and payer requirements.
- Coordinated benefits administration, payroll processing, and employee records.
- Served as liaison between leadership, clinical staff, and insurance payers.
Education
High School - undefined
Fredericktown High School
Skills
- Medical Billing & Follow-Up
- Revenue Cycle Operations
- Medicare, Medicaid, VA, & Commercial Payers
- Claims Resolution & Denial Management
- Payment Posting & Reconciliation
- Overpayment & Underpayment Investigation
- Payer & Patient Communication
- Insurance Verification
- Cross-Department Collaboration
- Training & Mentorship
- Remote Work Productivity
- CRCR Certified
Certification
CRCR
Timeline
Billing & Follow-Up Representative II
Trinity Health
10.2020 - 03.2026
Medical Billing Specialist
Knox Community Hospital
08.2015 - 10.2020
HR / Payroll & Insurance Billing Specialist
Central Star Home Health Agency
11.2010 - 06.2015
High School - undefined
Fredericktown High School