Stacey Wilson
Rainbow City
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
ACM
CSL Plasma
04.2023 - Current
- Assist with day-to-day operations, working efficiently and productively with all team members while providing clear direction/coaching.
- Ensure REACH Processes are being followed by all team members efficiently to ensure minimal donor wait times and an optimal donation experience.
- Assist with Center Audits and Projects by ensuring that all delegated tasks are complete in a timely manner.
- Assist in the oversight of Operational KPIs with daily reviews of Average donation times, HPD, volume variance, donor arrival patterns, etc.
- Manage center supply orders to ensure efficient production.
- Ensure that staff schedules are aligned with donor arrival patterns to ensure donor wait times are minimal.
- Assist with identifying any operational issues and resolving them efficiently.
Center Supervisor
CSL Plasma
12.2022 - 04.2023
- Supervise center operations daily activities in compliance with Standard Operating Procedures
- Facilitate donor movement throughout the center minimizing wait time and processing, in collaboration with Group Leaders
- Advise management of employee relation issues or escalated donor issues
- Assist in providing clear/consistent instructions/directions and clear performance expectations
PCT
DaVita Dialysis
03.2022 - 12.2022
- Screen Patients Vital Signs
- Water Room Knowledge
- Mix Bicarb for Pt treatments
- Properly Prep/Cannulate Pt access site
- Start/End Pt treatments
- Monitor/Document Dialysis Machine
- Trained to set up/break down/properly clean Pt treatment machine/chair
CMA
Christenberry Clinic
04.2018 - 12.2022
- Prep Patients for exams (Vitals/Documenting/Updating Health info)
- Prepare Samples for Labs
- Ensure Sanitization of Exam Rooms, Lab and Equipment
- Management of Supplies and Office Forms
- Manage Daily Schedule and Appointments
- Manage Pre-Cert and Scheduling Procedures in a Timely Manner
- Manage Check in/Check out Process
- Train All New Staff on Policy and Procedures
Lead Assistant/CMA
Bayer Gynecology
11.2015 - 04.2018
- Ensure All certificates Up to Date
- Keep Customer Service as Top Priority
- Train All New Staff Members on Policy and Procedures
- Manage and Inventory all Office Supplies
- Worked Closely with Office Manager and Physician to address training needs and improvements.
- Managed patient Flow and Documentation Updates of Patients
CMA
Gadsden HMA
06.2011 - 11.2015
- Specialty Care Associates (Dr. Gary Mellick)
- Specialty Care Associates (Dr. Marian Manankil)
- Renew Plastic Surgery and Advanced Women’s Care
- Prep Patients for exams (Vitals/Documenting/Updating Health info)
- Prepare Samples for Labs
- Ensure Sanitization of Exam Rooms, Lab and Equipment
- Management of Supplies and Office Forms
- Manage Daily Schedule and Appointments
- Manage Pre-Cert and Scheduling Procedures in a Timely Manner
- Manage Check in/Check out Process
- Train All New Staff on Policy and Procedures
- Primary Operator of Coolsculpting Machine
- Perform ancillary testing (EKG, PT/INR, Venipuncture, Holter Monitor)
- File Lab Reports
- Trained in Nerve Conduction Studies
- Manage and Schedule Hospital Procedures
Education
College -
Platt College
Lawton, OKCommunity College - Healthcare
Snead State Community College
01.2004
High School - undefined
S.R. Butler high school
01.2002
Skills
- Strong operational management and workflow optimization skills
- Proven ability to manage daily operations efficiently and accurately
- Skilled in coordinating staff, schedules, and resources to meet operational goals
- Demonstrated strength in operational leadership and process improvement
- Hands-on experience in managing fast-paced operations
- Strong problem-solving skills with the ability to evaluate situations and deliver effective solutions
Timeline
ACM
CSL Plasma
04.2023 - Current
Center Supervisor
CSL Plasma
12.2022 - 04.2023
PCT
DaVita Dialysis
03.2022 - 12.2022
CMA
Christenberry Clinic
04.2018 - 12.2022
Lead Assistant/CMA
Bayer Gynecology
11.2015 - 04.2018
CMA
Gadsden HMA
06.2011 - 11.2015
Community College - Healthcare
Snead State Community College
High School - undefined
S.R. Butler high school
College -
Platt College