Staceya Mcdonald
Fort Lauderdale,FL
Summary
Dedicated Transportation Security Officer with expertise in security screening and threat management. Committed to upholding safety standards while providing exceptional customer service in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Fort Lauderdale, FL
04.2022 - Current
- Applied advanced imaging technology to conduct thorough evaluations of passengers and their baggage.
- Conducted thorough inspections to ensure alignment with federal security regulations and TSA protocols.
- Coordinated with team members to implement and sustain effective security strategies at transportation checkpoints.
- Investigated security incidents swiftly, escalating significant concerns to uphold safety standards and protect assets.
- Provided exceptional customer service while maintaining professionalism in high-pressure situations.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
Sortation Associate
Amazon
Deerfield Beach, FL
11.2020 - 03.2022
- Streamlined sortation processes to enhance package flow efficiency.
- Trained new associates on safety protocols and sorting procedures.
- Monitored equipment functionality, minimizing downtime during operations.
- Collaborated with team members to optimize sorting accuracy and speed.
- Conducted quality checks to ensure compliance with operational standards.
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Education
Associate of Science - Travel And Tour
Browns Town Community College
Browns Town, Jamaica03-2011
Skills
- Integrity and honesty
- Customer service and assistance
- Security equipment operation
- Incident reporting
- Threat management
- Public safety awareness
- Explosives detection
- Body scanner operation
- Pat-down procedures
- Self-defense training
Languages
English
Full Professional
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
04.2022 - Current
Sortation Associate
Amazon
11.2020 - 03.2022
Associate of Science - Travel And Tour
Browns Town Community College