Staci Chatterton
Broomfield,CO
Summary
Versatile retail professional with extensive experience in cashiering, stock management, and customer service. Demonstrated ability to maintain operational efficiency, train new staff, and support team collaboration to enhance overall customer satisfaction and loyalty.
Overview
1
1
Language
22
22
years of professional experience
Work History
Cashier/Courtesy Clerk
Big Liquor Warehouse
Westminster, Colorado
01.2026 - Current
- Assisted customers with product selection and provided recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained a clean and organized checkout area for customer convenience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Managed cash register operations, including balancing drawers at shift end.
- Stocked shelves with liquor products and ensured proper labeling and pricing.
- Collaborated with team members to enhance overall customer service experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
Warehouse Associate
Amazon
Broomfield, Colorado
11.2025 - 01.2026
- Followed safety protocols to maintain a secure working environment.
- Picked and prepared numerous daily shipments in a controlled-atmosphere warehouse environment.
- Organized warehouse space by rearranging products on shelves, racks, and bins to optimize accessibility and storage efficiency.
- Inspected packages and goods for damage, ensuring timely notification to vendors for replacement to maintain inventory integrity.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Collaborated with team members to streamline task completion, enhancing overall operational accuracy and support.
- Staged and sorted multiple types of product for loading.
Cashier
Big Liquor Warehouse
Westminster, Colorado
09.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with high accuracy, ensuring smooth customer experience.
- Worked flexible schedules and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money to verify cash drawer balance before and after shifts. in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with shift manager to resolve customer issues and improve service quality.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to enhance customer satisfaction and contribute to overall revenue growth.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet a wide range of customer needs.
- Checked personal identifications during alcohol and tobacco sales.
- Scanned items at checkout to process customer purchases efficiently. Using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
Store Team Member
ARC Thrift Store
10.2009 - 01.2010
- Organized shelves, processed returns, and cleaned spills to uphold sales floor standards.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Interacted positively with team members and customers to promote commitment to the organization's vision and values.
- Resolved customer complaints and issues professionally to enhance customer satisfaction.
- Prepared necessary materials for the upcoming shift to facilitate smooth workflow.
- Conducted regular walkthroughs of the facility to monitor ongoing activities and ensure compliance.
Fast Food Team Member
Burger King
08.2007 - 07.2008
- Greeted over 200 customers daily, ensuring accurate order communication and enhancing customer experience.
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing and distributing ready orders to improve service speed.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Accurately handled cash register transactions while providing excellent customer service.
- Processed cash payments with attention to detail to ensure transaction accuracy, with high accuracy and took care to check bills for fraud.
- Resolved customer complaints independently or with aid of a supervisor.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Supplied beverage cups and condiments at service stations to enhance customer experience. to increase customer convenience
- Acquired knowledge of duties for multiple positions to support team flexibility, and provided backup at key times.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Collaborated with team members to quickly fill large orders and serve large parties
Warehouse Associate
Manpower Staffing
05.2006 - 06.2006
- Picked, packed, and labeled merchandise for shipment, ensuring accuracy and timeliness.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Conducted inventory control by counting and stocking merchandise to maintain accurate stock levels.
- Ensured a safe working environment by adhering to safety regulations around machinery.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Lifted and transported materials up to 20 pounds to facilitate smooth workflow.
Gas Station Cashier
BP Amoco
08.2005 - 04.2006
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Operated a cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Promoted additional purchases by highlighting current deals and ensuring well-stocked lanes.
- Confirmed stock levels and expiration dates of merchandise.
- Conducted inventory counts by adding each item in stock and documenting in the computer system.
- Accurately completed charge logs and batched credit card reports at end of day end.
- Documented incidents of shoplifting, theft, and drive-offs for law enforcement follow-up.
Grocery Bagger
King Soopers
05.2004 - 01.2005
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Assisted customers in locating items promptly to enhance overall store satisfaction.
- Retrieved items for customers and verified prices.
- Maintained cleanliness by removing trash, sweeping, and mopping floors for a welcoming shopping environment.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out" rule.
Education
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ07-2015
Skills
- POS Systems
- Sales expertise
- Customer Service Excellence
- Product Knowledge
- Efficient Service
- Restocking
- Product Merchandising
- Stock Management
- Inventory Organization
- Cash Drawer Management
- Return Processing
- Cash Management
- Coin and Currency Counting
- Billing Verification
- Store Safety Customer Safety Awareness
- Health and Safety
- Training programs
- Employee Training
- Sales Support
- Loyalty Program Promotion
- Communication skills
- Customer Support
- Adaptable and Flexible
- Cooperative Attitude
- Stockroom Maintenance
- Quantity Calculations
- Microsoft Office
- Stock Management
- Health and Safety
Languages
English
Professional
Timeline
Cashier/Courtesy Clerk
Big Liquor Warehouse
01.2026 - Current
Warehouse Associate
Amazon
11.2025 - 01.2026
Cashier
Big Liquor Warehouse
09.2022 - 06.2023
Store Team Member
ARC Thrift Store
10.2009 - 01.2010
Fast Food Team Member
Burger King
08.2007 - 07.2008
Warehouse Associate
Manpower Staffing
05.2006 - 06.2006
Gas Station Cashier
BP Amoco
08.2005 - 04.2006
Grocery Bagger
King Soopers
05.2004 - 01.2005
Bachelor of Science - Psychology
University of Phoenix