Reliable commercial cleaner excelling in fast-paced, challenging environments and thriving under pressure. Striving for excellence to ensure maximum customer satisfaction. Great customer service skills, Handles cash and credit card payments properly and efficiently.
Overview
14
14
years of professional experience
Work History
Personal Hosekeeper
Paul Mclaughlin
Springfield, OR
03.2025 - Current
Disinfected bathrooms on a daily basis including toilets, sinks, showers and tubs and counters.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Assisted in laundry services including washing, drying, and folding linens.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Owner
Two Mom's Tutu's
Springfield, OR
02.2011 - 08.2017
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Commercial Cleaner
Brian & Crystal's Cleaning Company
Springfield, OR
02.2015 - 07.2017
Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
Kept business entrances clean, tidy and professional in appearance.
Emptied trash and recycling bins and replaced liners.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Vacuumed carpets and upholstery to remove dirt and debris.
Ensured compliance with company policies related to security measures while on duty.