Dependable, detail-orientated, and highly motivated individual
seeking to combine professional customer service skills and medical education to secure employment in an innovative organization.
Overview
8
8
years of professional experience
Work History
Medical Screener/Reception Technician
CSL Plasma Center
South Milwaukee, WI
03.2022 - 10.2022
Established new donor files and added detailed information.
Conducted physical assessments, such as measuring height and weight, taking blood pressure readings.
Performed finger sticks and used equipment to test blood for iron and protein levels.
Greeted patients and visitors, verified patient information in the system, and directed them to the appropriate areas.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Resident Care Provider
Liberty Village Of Tomah
Tomah, WI
10.2021 - 03.2022
Monitored and documented residents behavioral activity and prescription intake via HER system
High level of customer service with resident and their families using positive communication skills
Aided residents with activities of daily living and contributed to overall well-being by providing assistance with feeding, cleaning, personal hygiene, and mobility
Monitored vital signs including temperature, pulse and respiration.
Childcare Provider
Independent Contractors
South Milwaukee, WI
01.2015 - 06.2021
Supervising, nurturing, and caring for young children
Communicate with parents on daily activities
maintained inventory levels and completed incident reports
Planned, organized, and implemented activities/curriculum that allowed children to learn and explore their interests
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL
06-2022
Skills
Customer Service: natural people person with strong interpersonal communication skills by using positive communication skills
Team Orientated: Motivated to create a collaborative and respectful environment
Flexible: adapt to new challenges and able to develop rapport with diverse population
Well Organized: manage time and priorities in multi-tasking environment
Phlebotomist/ Medical Reception /Donor Support Technician at CSL Plasma CenterPhlebotomist/ Medical Reception /Donor Support Technician at CSL Plasma Center