Staci Hill
Excelsior Springs,MO
Summary
Dynamic Shift Leader at KFC/Taco Bell with a proven track record in cash handling and team motivation. Expert in training staff and enhancing customer service, I successfully managed inventory and improved daily workflows, ensuring operational excellence and a positive work environment. Committed to achieving team goals and fostering employee development.
Overview
4
4
years of professional experience
Work History
Shift Leader
KFC/Taco Bell
11.2021 - Current
Cash register counting trained employees inventory ran my own shift
Education
High School Diploma - General
ESHS
Excelsior Springs, MOSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Training assistance
- Creative problem solving
- Customer service management
- Team collaboration and leadership
- Team supervision
- Conflict resolution
- Staff education and training
- Staff supervision
- Goal setting and tracking
- Motivational leadership
- Staff training and development
- POS system operation
- Safety processes and procedures
- Assigning work
- Inventory counts
- Sales and upselling
- Shift paperwork completion
- Daily workflows
- Policy enforcement
- Staff development
- Professional appearance
- Rules enforcement
- Equipment troubleshooting
- Quality inspections
- Policy and procedure enforcement
- Technical support
- Drawer assignments
- Verbal and written communication
- Employee relations
- Employee recognition
- Action planning
- Shift leadership
- Decision-making capacity
- Shift checklists
Timeline
Shift Leader
KFC/Taco Bell
11.2021 - Current
High School Diploma - General
ESHS
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