Staci Mieir
Oak Grove
Summary
Special Education Teacher equipped with positive attitude and patience vital to teaching children with special needs. Extensive experience creating innovative lesson plans and comfortable learning environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
High School Special Education Teacher
Missouri Virtual Academy
08.2025 - Current
- Developed individualized education plans to support diverse student needs.
- Implemented classroom management strategies to enhance student engagement and participation.
- Collaborated with multidisciplinary teams to assess student progress and adapt teaching methods.
- Designed and delivered differentiated instruction tailored to varying learning abilities.
Collector I
Commerce Bank
12.2024 - 08.2025
- Communicate effectively using verbal and written communication skills with debtors in a high volume call center including inbound and outbound calls, identify and analyze delinquent accounts, negotiate payment arrangements, address customer inquiries and deescalate/resolve disputes, utilize mainframe and web-based processing applications, maintain accurate records of communication and payment activity, adhere to federal debt collector regulations.
Customer Service Representative
Paul J Arnone Agency, Inc American Family Insurance
01.2012 - 01.2024
- Assisted customers with inquiries related to insurance policies, claims, and coverage options for auto and home insurance. Processed new applications, renewals, and amendments while adhering to company and regulatory standards. Utilized mainframe and multiple web-based processing applications on a daily basis. Completed various office duties including accounting tasks and maintaining office finances/budget.
- Processed certificates for commercial lines policy holders, and served as a liaison between the external vendors and the client.
- Collected, analyzed, and interpreted agency data to create an inter-office system that allowed for an increase in productivity and better organizational structure of communication to eliminate errors and omissions.
- Created a product database system to simplify complex insurance concepts to help customers better understand the products that the agency offered. Utilized the database to train agency employees in product knowledge resulting in increased productivity and in sales of the agency as well.
- Trained agency staff in the implementation of created database systems ensuring that the tools were utilized to enhance customer interactions. Performed ongoing evaluations of the systems and made adjustments as needed to improve overall operational efficiency of the agency.
Special Education Teacher
Blue Springs School District
01.2007 - 01.2012
- Created and implemented individualized education plans for students, data collection, administered assessments, conducted parent meetings, and collaborated with staff members and administrators.
- Initiated and created a data collection system to assess and monitor students' educational performance and behavioral management.
- Trained coworkers within my department on the data collection system and provided ongoing evaluations and program monitoring to ensure that students' needs were effectively met.
- Trained paraprofessionals to serve the needs of my classroom/students and provided ongoing performance reviews.
- Served as leader of department.
- Employee of the month district wide in my 2nd year of teaching.
Education
Master of Science in Education - Special Education
University of Central Missouri
01.2009
Bachelor of Science in Education - Special Education
University of Central Missouri
01.2007
Skills
- Effective written and verbal communication skills
- Detail Oriented
- Problem solving and analytical skills
- Time Management and organizational skills
- Dedicated and hard working
- Self-Motivated
- Computer Proficiency
Certification
- Property and Casualty Insurance License valid in Missouri and Kansas
- Lifetime Teaching Certificate valid in Missouri
Timeline
High School Special Education Teacher
Missouri Virtual Academy
08.2025 - Current
Collector I
Commerce Bank
12.2024 - 08.2025
Customer Service Representative
Paul J Arnone Agency, Inc American Family Insurance
01.2012 - 01.2024
Special Education Teacher
Blue Springs School District
01.2007 - 01.2012
Bachelor of Science in Education - Special Education
University of Central Missouri
Master of Science in Education - Special Education
University of Central Missouri