Staci Murphy-Downing
Kirbyville,USA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
Business Owner
SM Realty Services
Phoenix, AZ And East Texas
06.2013 - Current
- Delivered leasing and renewal management services to major residential leasing firms.
- Conducted inspections to assess safety, habitability, functionality, and condition of residential and commercial properties for insurance, investment, and mortgage companies.
Leasing & Make Ready Manager
PJ Hussey & Associates
Phoenix, AZ
05.2019 - 06.2022
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Established key relationships with potential leasers and renters.
- Contributed to overall property performance, achieving high occupancy rates and resident satisfaction through effective make-ready management.
Renewal Team Manager
Progress Residential
Phoenix, AZ
01.2017 - 01.2018
- Managed Eastern team renewal coordinators to assist residents with lease renewals, changes, and updates.
- Streamlined communication within team, ensuring all members were aligned with project goals and timelines.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Licensed Insurance Agent
Healthmarkets Insurance
Scottsdale, AZ
06.2016 - 01.2017
- Provided tailored health, life, and supplemental insurance solutions to individuals.
- Collaborated with small businesses and employers to design group health insurance plans for employees
- Utilized CRM software to manage client relationships.
Regional Account Manager
B&P Enterprises
Texarkana, TX
05.2015 - 05.2016
- Focused on sales of services related to rail, emergency response, and disaster recovery.
Director of Admissions & Placement
Professional Driving Academy
Texarkana, TX
04.2014 - 05.2015
- Advertising for and working with students to find funding through loans and grants to find situations that work for them, so they can return to school and further their education. Ordering all D.O.T. physicals, drug screens and MVR reports to determine eligibility.
- Conducted continuing education programs at international schools in collaboration with Texarkana College.
Regional Sales Consultant
Trinity Medical Dynamics, LLC
Texarkana, TX
02.2013 - 01.2015
- Visiting clinics, nursing facilities and medical offices to promote and educate administrators and managers regarding the company and their cost reduction programs for ordering supplies and equipment from DME to wound care and more.
- Streamlined processes for efficient delivery of contracture devices.
Home Sales Consultant
Clayton Homes
Marshall, TX
10.2013 - 04.2014
- Worked with prospective homebuyers to find appropriate homes and properties.
West Valley Manager
Blackhawk Property Management
01.2012 - 08.2013
- Prospected for new accounts, sold services, and handled management contracts and leases.
Insurance Agent
Arizona P&C Insurance
Phoenix, AZ And Oregon
01.2009 - 02.2013
- Conducted outside sales for insurance policies and services for personal and commercial lines of coverage.
West Valley Property, Leasing Manager
Renters Warehouse
Phoenix, AZ
03.2011 - 05.2012
- Managed residential properties and leases, including web posting and website management.
Regional Account Manager-Sales Manager
CPS Security Solutions
01.2005 - 01.2012
- Developed and maintained strong customer relationships while managing construction site security and logistical operations for mobile surveillance units.
- Generated over $800,000 in monthly revenue for six consecutive years by traveling within territory, securing new business, and fostering client referrals.
Property Manager-Sales
The Golba Group Realty- Metro Office
Phoenix, AZ
03.2003 - 01.2005
- Maintained property records, advertised vacancies, and updated listings on ARMLS and company website.
- Managed property operations, including scheduling appointments and prospecting for new accounts.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
CEO-Co Owner
Independent Erectors Commercial Construction
Prescott, AZ
02.1997 - 05.2003
- Managed project completion, estimating, and human resources.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Fostered strong relationships with industry partners to expand business opportunities.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
Education
AA - Business Management -Accounting
Timeline
Leasing & Make Ready Manager
PJ Hussey & Associates
05.2019 - 06.2022
Renewal Team Manager
Progress Residential
01.2017 - 01.2018
Licensed Insurance Agent
Healthmarkets Insurance
06.2016 - 01.2017
Regional Account Manager
B&P Enterprises
05.2015 - 05.2016
Director of Admissions & Placement
Professional Driving Academy
04.2014 - 05.2015
Home Sales Consultant
Clayton Homes
10.2013 - 04.2014
Business Owner
SM Realty Services
06.2013 - Current
Regional Sales Consultant
Trinity Medical Dynamics, LLC
02.2013 - 01.2015
West Valley Manager
Blackhawk Property Management
01.2012 - 08.2013
West Valley Property, Leasing Manager
Renters Warehouse
03.2011 - 05.2012
Insurance Agent
Arizona P&C Insurance
01.2009 - 02.2013
Regional Account Manager-Sales Manager
CPS Security Solutions
01.2005 - 01.2012
Property Manager-Sales
The Golba Group Realty- Metro Office
03.2003 - 01.2005
CEO-Co Owner
Independent Erectors Commercial Construction
02.1997 - 05.2003