Staci Niemyer

• Managed and Supported excellent customer service in the Electronic and Entertainment.
• Department.
• Responsible for New Release storage, advertisements, and placement for both departments.

- Support, mentor, and motivate hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

• Checkin/Checkout Outbound and Inbound loads
• Manage Cases for Needed or Dwelling loads
• Daily yard audits/ red and yellow tag audits
• Make Hostler Moves from dock doors to parking slips or parking slips to dock door, including TDR functions
• Shuttle empty, non-vital trailers to offsite and audit offsite location

Managed day to day operations. Leading a team of 5-60 people to deliver the the best customer service for groceries backed by Amazon. Engaged with associates and leaders daily to drive safety during COVID-19, customer satisfaction and associate performance in both the receiving of items in the facility, packing items and quality control of items in inventory.

• Manage Daily Outgoing Fresh Totes/routes
• Labor Plan and Track Associates
• Ensure items needed for daily operations are ready and accessible at start of shift
• Sort, scan, pack and problem solve all totes for each route and CPT
• Engage associates for rate, quality, and safety

• Organize, Count and Stage all Non-Inventory Items for Operations Team
• Receive Physically and Virtually all Non-Inventory Items
• Manage Non-Inventory Trailers, Over-head racking, and area around PIT equipment and Dock Doors
• Support Inbound and Outbound directly as needed 
• Receive and Manage Inbound loads, staff and plan each day and manage cases for mis-ships, late loads or cancellations

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• Organized and maintained safety standards on Outbound Dock
• Allocate dock doors for CPT, maintain flow of conveyors to outbound dock, TDR doors 
• Managed drivers check-in and check-out
• Engaged associates (25-30) daily for safety, barriers and production.

• Engaged associates (50-100) daily to determine barriers in their work environment.

• Coached and motivated associates (50-100) daily on safety and production.

• Assisted area mangers with problem solving, engaging associates (50-100) and creating a safe work environment.

• Trainer/ambassador for new associates in the TWI process of Pick, PIT and Safety.
• Trainer/ambassador in more detailed oriented pick paths : TV Overbox, Team Lift, and Mech Left
• Amazon Leadership Class Amazon Activities Committee Acting Process guide for TV Overbox 2014: Managed Teams of up to 20 people for picking, slamming, overboxing, palletizing, problem solving and shipping televisions to ensure critical pull times were met and customers received their orders on time.

• Created and supported customer service by receiving and managing sale, promotional ads and everyday delivering customer satisfaction.
• maintained and organized graphic art in the store.