Staci Singletary
Baton Rouge,Louisiana
Summary
Customer service professional with a background in high-volume retail, restaurant, and cashier roles. Handles POS transactions, cash balancing, refunds, and customer concerns with accuracy and professionalism while helping create smooth, welcoming service environments.
Overview
16
16
years of professional experience
Work History
Cashier
Rouses Market
Baton Rouge, Louisiana
09.2025 - 09.2026
- - Supported cash and credit card transactions with accuracy and speed.
- - Facilitated purchases, refunds, and product inquiries to enhance customer satisfaction.
- - Provided exceptional customer service to foster positive shopping experiences.
- - Resolved returns, exchanges, and customer concerns at service counters to ensure customer retention.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash payments accurately and credit card payments, issued receipts and provided change.
Cashier
Albertsons
Baton Rouge, Louisiana
05.2024 - 09.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, card, and coupon transactions with accurate register balancing.
- Received payments from customers and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
Server/Host Trainer
Tuscanos
Buckner, Missouri
12.2021 - 04.2024
- - Delivered exceptional customer service in a high-volume restaurant
- - Managed orders, payments, and maintained a smooth dining experience
- - Greeted customers, explained menu specials, and provided tailored recommendations to enhance dining experience
- - Maintained a clean, inviting atmosphere and resolved guest issues professionally
- - Earned multiple 5-star Google reviews for exemplary service
- Delivered exceptional service to over 100 customers daily in a fast-paced environment.
- Maintained organized host stand and menus to ensure efficient guest flow and comfort.
- Trained new hires on essential job tasks to promote consistent service quality and performance.
Server
Don's Seafood Hut
Baton Rouge, LA
06.2020 - 06.2021
- - Managed multiple tables in fast-paced dining environment, ensuring timely service
- - Delivered attentive and friendly service, highlighting specials and promotions to enhance guest experience
- - Achieved guest satisfaction through prompt responses and professional interactions
Server / Host / Expo
The Chimes East
Baton Rouge, LA
01.2018 - 06.2020
- - Server: Took and delivered accurate orders, managed payments
- - Host: Greeted and seated guests, managed reservations and waitlists to optimize seating flow.
- - Coordinated kitchen and floor staff to ensure food quality and accuracy.
- Presented menus, described specials, and answered food and beverage questions to elevate guest dining experience.
- Took accurate orders using POS system and relayed requests to kitchen staff.
- Delivered meals, refilled drinks, and checked guest satisfaction throughout service.
- Provided excellent customer service to ensure satisfaction.
Server/Trainer
Mason's Grill
Baton Rouge, LA
07.2010 - 07.2014
- - Delivered prompt, courteous service in a busy brunch environment
- - Managed to-go and phone orders, ensuring accurate payment processing
- - Provided menu recommendations and ensured guest satisfaction
- Trained new servers on Mason's Grill service standards and dining room procedures
Education
Certificate of Applied Science - Medical Coding
River Parishes Community College
Sorrento, LA12-2015
Skills
- Cash register operation
- Cash management
- Cash reconciliation
- POS systems
- Customer service excellence
- Professional conflict resolution
- Food service knowledge
- Hospitality and accommodation
- Upselling techniques
- Multitasking under pressure
- Time management techniques
- Quick learner
- Data entry
- Reliability and punctuality
- Spirit, wine, and beer expertise
- Customer service
- Upselling techniques
Accomplishments
- Tops Tech Scholarship Winner
- Member of Gamma Beta Phi
- 2017 RPCC Scholarship Winner
Timeline
Cashier
Rouses Market
09.2025 - 09.2026
Cashier
Albertsons
05.2024 - 09.2025
Server/Host Trainer
Tuscanos
12.2021 - 04.2024
Server
Don's Seafood Hut
06.2020 - 06.2021
Server / Host / Expo
The Chimes East
01.2018 - 06.2020
Server/Trainer
Mason's Grill
07.2010 - 07.2014
Certificate of Applied Science - Medical Coding
River Parishes Community College