Summary
Overview
Work History
Education
Skills
Timeline

Stacia Bakken

Reno,NV

Summary

To utilize my education and experience, along with my highly developed interpersonal skills in a professional setting.

Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.

Overview

10
10
years of professional experience

Work History

Private Housekeeper

Self Employed
04.2015 - Current
  • Cleaning floors, carpets and other surfaces using various cleaning products and equipment
  • Washing and sanitizing bathrooms, kitchens and other areas of the home
  • Dusting, vacuuming and polishing furniture, fixtures and other items
  • Changing bed linens, making beds and cleaning bedrooms
  • Tending to laundry, including washing and ironing
  • Organizing and storing items in the home
  • Taking out trash and recycling

Admissions/Surgery Representative

Kell West Regional Hospital
04.2024 - 11.2024
  • Processing paperwork to ensure all admission and surgery paperwork is filled out and entered into the hospital system
  • Collecting personal, medical, and insurance information
  • Collecting insurance co-payments and explaining further financial responsibility
  • Answering phones
  • Covering PBX when needed

ER Clerk

Kell West Regional Hospital
08.2022 - 05.2023
  • Handles inquiries and patient intake
  • Ensures all papers are properly filled out and inputted into system
  • Enters and verifies that all patient demographics and billing information is correctly entered/verified at time of check in
  • Answers phones

Dental Consents Manager

Life Cycle Dental
06.2021 - 04.2022
  • Managed a case load of around 200 patients, and 40 nursing homes.
  • Made sure all proper consents and approvals from Medicaid were in place in file before patients were seen.
  • Followed up with families and facilities throughout the entire process.

Admissions Clerk

Wise Health System
10.2020 - 06.2021
  • Register patients
  • Obtains insurance cards, picture identification and consents from patients and scans into system
  • Responsible for collecting copays, deductibles, and deposits from patients
  • Answer phones and direct to the correct department

Education

Bachelor of Business Administration - Marketing

Teikyo Post University, Waterbury, CT
05.2004
  • Graduated with a GPA of 3.44 on a 4.0 scale
  • GPA: 3.44 on a 4.0 scale

Skills

  • Client services
  • Records management
  • Telephone reception
  • Teamwork and collaboration
  • Multitasking
  • Attention to detail
  • Organizational skills
  • Time management
  • Task prioritization
  • Active listening
  • Reliability

Timeline

Admissions/Surgery Representative - Kell West Regional Hospital
04.2024 - 11.2024
ER Clerk - Kell West Regional Hospital
08.2022 - 05.2023
Dental Consents Manager - Life Cycle Dental
06.2021 - 04.2022
Admissions Clerk - Wise Health System
10.2020 - 06.2021
Private Housekeeper - Self Employed
04.2015 - Current
Teikyo Post University - Bachelor of Business Administration, Marketing
Stacia Bakken