STACIA BALOG
el paso
Summary
Dedicated and driven to obtain the highest quality results, while upholding privacy and ethics to the highest standard. Organized and detail oriented, willing to go above and beyond basic duties. Empathetic and understanding to individual needs of others. Proficient in time management and goal-oriented. Determined to do my absolute best with my abilities while learning and improving in my role.
Overview
4
4
years of professional experience
Work History
Senior Caregiver
Westwind
03.2003 - 12.2003
- Responded to medical emergencies and administered first aid
- Transported client to doctor's office, grocery store, and other essential errands
- Facilitated client engagement in social activities and outings to enhance emotional well-being
- Assisted client with self-administration of medications
- Developed and implemented activities to stimulate physical and mental abilities
- Monitored and documented changes in client condition to support timely nursing interventions
- Monitored vital signs and reported changes to the physician
- Created and maintained accurate records of client care and treatment to ensure continuity and compliance
- Interacted with residents to improve resident quality of life
- Complied with HIPAA policies and procedures and federal and state laws and regulations to protect resident health information
Child Care Provider
Thatcher Learning Center
01.2001 - 12.2002
- Lifted and transported residents into and out of beds, chairs and bathtubs
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance
- Responded appropriately to physical, emotional and developmental needs of residents
- Served clients balanced meals to promote nutrition and well-being
- Entertained, conversed with, and read aloud to patients to keep mentally healthy and alert
- Developed personal relationships with clients to enhance comfort and emotional support
- Worked closely with clinical staff to support therapeutic and behavioral plans
- Monitored vital signs and medication for clients
- Checked patients' pulse, temperature, and respiration
- Observed physical and mental condition, intake and output and exercise to monitor client condition
- Evaluated client's needs to plan for continuing services
- Coordinated with doctors and registered nurses to develop care plans for clients
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor
- Completed and submitted clinical documentation in accordance with agency guidelines
- Documented client progress and care services to ensure continuity and quality of care
- Directed patients in simple prescribed exercises or in use of braces or artificial limbs
- Provided clients with communication assistance, typing correspondence and obtaining information for them
Customer Service Associate
Sprint Communications
05.2000 - 10.2001
- Created developmentally appropriate lesson plans
- Sterilized bottles and prepared formulas
- Cared for children in institutional group homes, nursery schools, private businesses, or schools for individuals with handicaps
- Provided care for mentally disturbed, delinquent and handicapped children
- Maintained detailed records on individual children, documenting daily observations, activities, meals served, and medications administered to support tailored care.
- Monitored and inspected play environment regularly to identify and mitigate hazards, ensuring a safe space for children to explore and play.
- Engaged with parents and guardians to report on children's daily activities and behaviors, fostering strong communication and partnership in care.
- Recommended and initiated other measures to control behavior, such as caring for own clothing and picking up toys and books
- Sanitized toys and played equipment
Sales Associate
The Buckle
03.2001 - 08.2001
- Drove sales through customer relationship building and suggestive selling techniques
- Cultivated relationships with new and existing customers, enhancing customer loyalty and driving sales
- Engaged with guests to identify and address customer service needs, improving overall satisfaction
- Assisted customers with product selection to ensure customer satisfaction
- Promoted benefits of store credit cards and customer loyalty programs, increasing customer retention and repeat business
- Introduced promotions and sale opportunities, enticing customers
- Demonstrated product features and capabilities to clients
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Cross-trained with other store departments and areas, supporting overall retail operations
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Promoted visual presentation standards by keeping store replenished
- Liaised between customers and management, maintaining documentation of interactions and follow-up concerns
- Generated sales reports and tracked customer data to ensure sales goals were met
- Established and maintained cooperative relationships with representatives of community, consumer, employee, and public interest groups
- Developed marketing campaigns for environmental technologies and services
- Responded to requests for information from media and designated appropriate spokesperson and information source
Student Worker
Colorado State University Housing
04.2000 - 07.2000
- Assisted individuals with technology inquiries and troubleshooting to enhance user experience
- Used technical knowledge to optimize performance of students' computers
- Assisted in maintaining student research materials and helping students find specific research outlined by faculty
- Located print and online materials for students completing research projects
- Supported students with construction of lab assignments
- Mentored student staff, providing guidance and instruction
- Created and managed complex schedules and calendars
- Managed institutional data organization to support retention efforts
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Applied product knowledge to effectively address customer objections
- Adhered to established policies to support efficient operations
Education
Paralegal - Paralegal Studies
Penn Foster Career School
Scranton, PA03-2025
Business Management - Business Administration
Keiser University
Melbourne, Florida06-2010
Biology
Colorado State University-Pueblo
Pueblo, CO06-2003
Skills
- Patient care
- Compassionate client care
- Medication administration
- Medication assistance
- Basic first aid
- Personal hygiene assistance
- Bathing assistance
- Grooming help
- Oral hygiene
- Infection control
- Care plan assessment
- Client documentation
- Elder care regulations
- Safety behaviors
- Diet and nutrition
- Workload management
- Progress reporting
- Case management
- Team collaboration
- Effective communication
- Conflict resolution
- Emotional intelligence
- Attention to detail
- Time management
- Problem solving
- Adaptability
- Customer service
- Problem solving
- Progress reporting
- Infection control
Paralegal Studies
Recently completed my Paralegal Studies.
Timeline
Senior Caregiver
Westwind
03.2003 - 12.2003
Sales Associate
The Buckle
03.2001 - 08.2001
Child Care Provider
Thatcher Learning Center
01.2001 - 12.2002
Customer Service Associate
Sprint Communications
05.2000 - 10.2001
Student Worker
Colorado State University Housing
04.2000 - 07.2000
Paralegal - Paralegal Studies
Penn Foster Career School
Business Management - Business Administration
Keiser University
Biology
Colorado State University-Pueblo