Experienced professional with a strong background in security, customer service, and leadership roles. Demonstrated ability to ensure safety and security in high-pressure environments, while delivering exceptional customer service and maintaining positive relationships. Proven leadership skills with a track record of managing teams effectively, fostering collaboration, and achieving organizational goals. Adaptable, detail-oriented, and committed to providing top-tier service and maintaining a secure environment for both clients and staff.
Maintain a secure and safe environment for customers, employees, and visitors at Bella Collina.
Monitor security cameras, conduct routine patrols, and respond to incidents to prevent theft, vandalism, or emergencies.
Collaborate with local law enforcement and emergency services when necessary, ensuring a prompt and professional response to critical situations.
Provide reports on security-related incidents and assist in investigations as required.
Managed day-to-day operations of the store, including supervising staff and ensuring smooth service delivery.
Trained and coached employees to meet performance standards, fostering a positive team environment.
Handled customer inquiries and resolved issues, ensuring high levels of satisfaction.
Oversaw inventory control, stocking, and maintaining a clean and organized environment.
Ensured compliance with health and safety regulations while maintaining a high standard of food quality.