Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Staciana Rhodes

Winter Garden

Summary

Experienced professional with a strong background in security, customer service, and leadership roles. Demonstrated ability to ensure safety and security in high-pressure environments, while delivering exceptional customer service and maintaining positive relationships. Proven leadership skills with a track record of managing teams effectively, fostering collaboration, and achieving organizational goals. Adaptable, detail-oriented, and committed to providing top-tier service and maintaining a secure environment for both clients and staff.

Overview

4
4
years of professional experience

Work History

Security Officer

Community Watch Solutions
02.2023 - Current

Maintain a secure and safe environment for customers, employees, and visitors at Bella Collina.

Monitor security cameras, conduct routine patrols, and respond to incidents to prevent theft, vandalism, or emergencies.

Collaborate with local law enforcement and emergency services when necessary, ensuring a prompt and professional response to critical situations.

Provide reports on security-related incidents and assist in investigations as required.

Shift Leader

Vitality Bowls
03.2022 - 01.2023

Managed day-to-day operations of the store, including supervising staff and ensuring smooth service delivery.

Trained and coached employees to meet performance standards, fostering a positive team environment.

Handled customer inquiries and resolved issues, ensuring high levels of satisfaction.

Oversaw inventory control, stocking, and maintaining a clean and organized environment.

Ensured compliance with health and safety regulations while maintaining a high standard of food quality.

Cashier/Customer Service Representative

Walmart
07.2021 - 02.2022
  • Provided exceptional customer service at the checkout, handling transactions accurately and efficiently.
  • Assisted customers with product inquiries, returns, and exchanges, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of the checkout area and supported other store departments as needed.
  • Collaborated with team members to achieve daily sales goals and maintain store operations.

Education

Associate Degree - Nursing

Seminole State College of Florida
Sanford, FL

Bachelor of Science - Nursing

Seminole State College of Florida
Sanford, FL

Skills

  • Strong customer service and communication abilities
  • Leadership and team management experience
  • Security monitoring and emergency response protocols
  • Inventory management and cash handling
  • Conflict resolution and problem-solving
  • Proficient with Microsoft Office Suite and basic POS systems
  • Knowledge of safety and health regulations

Education and Training

true

Timeline

Security Officer

Community Watch Solutions
02.2023 - Current

Shift Leader

Vitality Bowls
03.2022 - 01.2023

Cashier/Customer Service Representative

Walmart
07.2021 - 02.2022

Bachelor of Science - Nursing

Seminole State College of Florida

Associate Degree - Nursing

Seminole State College of Florida
Staciana Rhodes