Stacie Chapman
Crothersville,IN
Summary
Strategic Asset Protection Shrink Manager with expertise in reducing shrink and improving customer satisfaction. Specializes in inventory control and team leadership, streamlining processes for enhanced operational efficiency. Leverages strong analytical skills and effective communication to foster cross-functional collaboration and drive operational improvements.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Asset Protection Shrink Mgr /Inventory Supervisor
Zenith Logistics Inc.
Louisville, KY
05.2021 - Current
- Reduces warehouse shrink, adjustments, and customer service claim from nearly $500,000 to $60,000 within six months.
- Supervised inventory control process including cycle counts, spot checks, and physical inventory counts to maintain accuracy.
- Facilitated interdepartmental communication to streamline inventory processes and reduce discrepancies.
- Communicated effectively with buyers, store managers, and corporate offices to address asset protection and operational concerns.
- Investigated customer complaints regarding shortages and incorrect deliveries, implementing solutions to enhance customer satisfaction.
- Led team meetings and one-on-one coaching sessions to enhance team performance and accountability.
- Utilized Microsoft Word, Excel, Powerpoint, and Teams. As well as WIN, WMS, Tableau, Oracle and other systems for data analysis, reporting and operational decision making.
Order Selector /Cherry Picker Operator
Dart Entities
Jeffersonville, Indiana
07.2019 - 05.2021
- Demonstrated accuracy and efficiency in order selection and warehouse operations, ensuring customer orders were collected and packaged correctly.
- Operated warehouse equipment safely, facilitating efficient materials handling and timely order fulfillment.
- Adhered to company guidelines and safety policies, contributing to a consistently safe and compliant work environment.
- Prepared products for packaging and shipping, ensuring compliance with company specifications and standards.
Home and Business Cleaner
All On My Own, LLC
Floyds Knobs, Indiana,
04.2015 - 01.2020
- Cleaned and sanitized all areas of the office, including bathrooms, kitchens, conference rooms, lobbies and elevators.
- Adhered to established schedules for recurring tasks such as carpet shampooing or waxing floors.
- Trained new staff on effective cleaning techniques and safety protocols.
- Oversaw inventory of cleaning supplies and ensured timely restocking to maintain operational readiness.
- Contributed to the development of cleaning procedures that enhanced overall efficiency.
Education
Certificate - Supply Chain Management
Indiana Institute of Technology
Fort Wayne, IN07-2025
Bachelor of Science - Logistics And Supply Chain Management
Western Governors University
Salt Lake City, UT06-2026
Skills
- Inventory control
- Supply chain management
- Warehouse operations
- Lean Manufacturing Processes
- Data analysis
- Project management
- Strategic planning
- Cross-functional teamwork
- Team leadership
- Leadership
- Staff management
- Conflict resolution
- Customer service
- Analytical skills
Certification
- Supply Chain Management
Accomplishments
- Graduated with Honors on the Dean's List
Timeline
Asset Protection Shrink Mgr /Inventory Supervisor
Zenith Logistics Inc.
05.2021 - Current
Order Selector /Cherry Picker Operator
Dart Entities
07.2019 - 05.2021
Home and Business Cleaner
All On My Own, LLC
04.2015 - 01.2020
Certificate - Supply Chain Management
Indiana Institute of Technology
Bachelor of Science - Logistics And Supply Chain Management
Western Governors University