Dedicated and adaptable employee with desire to take on new challenges. Strong work ethic, adept at working effectively unsupervised and quickly mastering new skills. Proactive attitude and the ability to learn quickly.
Overview
3
3
years of professional experience
Work History
Executive Assistant & Property Manager
McGregor Square Residences
Denver, CO
02.2023 - Current
Manages a vast set of operations at a 100-unit luxury high-rise building in Downtown Denver, that boasts a rooftop pool, sky bridge, dog run, nested parking, and plaza, working directly with HNW homeowners.
Reports directly to the COO regarding security, engineering, maintenance, units closing/moves, amenity bookings, deliveries, custodial services, contractors, and parking.
Facilitates communication between homeowners and staff to address concerns, and enhance service.
Drafted new and upheld all SOPs for both residents and employees, implementing all while balancing the homeowners' needs and the operational mandates of the property.
Developed training methods, on-boards team members, prepared newsletters, and adjusted website schedules for plaza marketing to streamline communication and engagement.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Demonstrates integrity and discretion regarding the privacy and confidentiality of HNW homeowners.
Facilitated communication between senior management and staff.
Sales Representative, Trainer
Help On Board, 4 Years
Denver, CO
Oversaw the complete sales cycle for a $40,000 fundraising tool designed for nonprofit organizations.
Identified and approached hundreds of nonprofit organizations, demonstrated product to executive directors, and presented to board of directors for approval, utilizing CRM tools effectively.
Directed the nonprofit organization throughout implementation of product, creating revenue of $60,000-$100,000 per project.
Trained board members, employees, and volunteers at each nonprofit, equipping them with skills to ensure successful implementation of fundraising tool.
Developed and implemented training materials and onboarding tools to facilitate effective use of fundraising tool.
Recruited, trained, managed over 30 salespeople for direct sales.
Established success principles through direct sales; prospected and approached over 6,000 families
Door-to-door salesman; straight commission
Interviewed over 400 college students
Education
Some College (No Degree) -
University of WI-Milwaukee
Skills
Takes initiative
Problem solving
Project management
Customer relationship management
Employee training
Policy writing
CRM proficiency
Conflict resolution
Team building
Effective communication
Proficient in Microsoft 365
Process improvement
Operational strategy
On-boarding development
Common Sense
Assertiveness
Issue resolution
Additional Experience
250 Hours of leadership training, including advanced sales
Falcons Youth Organization, 6+ years, fundraising, managing documents, team manager, awarded Youth Volunteer Certificate (5 teams of 100+ tackle football athletes each year)
East Angels Football-Vice President of Board
Hospitality industry, lead trainer for Mom & Pop restaurants to corporate entities
Airbnb, Superhost, 4 years in Denver, CO
Traveled for all sales jobs and oversaw a multi-state territory
Executive Assistant to the Director, STBBI at Public Health Agency of CanadaExecutive Assistant to the Director, STBBI at Public Health Agency of Canada