Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Stacie Emery

Summary

ability to complete tasks accurately despite interruptions and competing demands. multi-task, and work well with others. Get along , and manage a good team. Know how to be kind, patient , understanding people’s body behavior, knowing when to speak up and just Listen.

Work History

Cashier, cook, greeter.

Walt Disney World Resort
Orlando, FL
1 2016 - 11 2018
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Stocked deliveries in a timely and safe manner.
  • Greeted new customers, answered initial questions and took drink orders.
  • Broke down heavy pallet loads of cases, boxes and bags.
  • Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Used hot water, dish cloths and sanitizing cleaning products to wipe down areas in the kitchen where food had been prepared.
  • greeted GUESTS. Not customers. The Disney way. 
  • break down fryers, ovens , and stations. 
  • anchoring The line. 
  • Closing and opening the restaurant. 

Cashier, bartender

Universal Studios Florida
Orlando, FL
11 2016 - 4 2017
  • Stocked condiments, toppings and other food items before they got low to avoid dashing to the kitchen during peak times. 
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees. 
  • Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.
  • Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
  • Proofed dough products and baked breads, cookies and other bakery products.
  • Immediately resolved complaints from guests by listening to issues and notifying the restaurant manager.
  • Served guests food as soon as it was prepared, which helped to ensure that it was eaten at the proper temperature.
  • Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
  • Managed inventory to achieve targeted gross profit margin.
  • Helped buss tables and prepare for next guests.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Stocked meat cases.
  • Pitched in to assist the host station by showing guests to their tables when the hostess was unavailable.

Server

J. Christopher's
Atlanta, GA
0 2008 - 6 2014
  • Promptly and consistently reset tables with spotless service ware.
  • Completed opening and closing checklists according to set standards.
  • Skillfully anticipated and addressed guests' service needs.
  • Discussed alternative selections with the chef for guests who had food allergies or required gluten-free options.
  • Stocked deliveries in a timely and safe manner.
  • Greeted new customers, answered initial questions and took drink orders.
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Assisted servers and dining room hosts and quickly responded to guests' needs.
  • Used hot water, dish cloths and sanitizing cleaning products to wipe down areas in the kitchen where food had been prepared.
  • Pitched in to assist the host station by showing guests to their tables when the hostess was unavailable.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Interviewed, hired and trained new associates.
  • Interviewed, hired and trained new team members.
  • Delivered exceptional, friendly and fast service.
  • Correctly calculated charges, issued bills and collected payments.
  • Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Helped buss tables and prepare for next guests.

Education

High School Diploma - Cosmetology

North Georgia Technical College

Skills

  • Excellent communication
  • Quick learner
  • Client-focused
  • Excellent with kids 
  • Positive learning process
  • Reflective listening
  • Product knowledge
  • Understanding of body signals
  • Payment processing expertise 
  • Strong communication skills
  • Computer proficiency
  • Courtesy
  • Sanitization procedures
  • Cash register operation
  • Time management
  • Safety standards training
  • Excellent customer service
  • Cash handling
  • Outstanding cleanliness
  • Professional demeanor
  • Quality assurance
  • Strong team member
  • High-volume dining
  • Courteous and professional demeanor
  • Flexible schedule
  • Bussing expertise
  • Wine, liquor and food service
  • Exceptional interpersonal skills
  • Excellent cook
  • Trained in food safety guidelines
  • Safe food handling
  • Meeting deadlines
  • Inventory controls
  • Banquets and catering
  • Food and beverage knowledge
  • Menu knowledge
  • Works well under pressure
  • Accurate cash handling

Affiliations

•FCA - fellowship Christian athletes: Maintained a Christian club For all athletes. 

•NAHS- National Art honor society: painted schools walls , and playground, charity events. 

Timeline

High School Diploma - Cosmetology

North Georgia Technical College

Server

J. Christopher's
0 2008 - 6 2014

Cashier, bartender

Universal Studios Florida
11 2016 - 4 2017

Cashier, cook, greeter.

Walt Disney World Resort
1 2016 - 11 2018

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Stacie Emery