Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Sanchez

Retail Sales And Customer Service
San Antonio

Summary

Dynamic customer service professional with a strong work ethic and exceptional communication skills, honed at Santikos Embassy Theatre. Proven ability to enhance customer satisfaction through effective problem-solving and product knowledge. Recognized for multitasking and building rapport, contributing to a welcoming atmosphere and promoting store loyalty programs.


Overview

1
1
year of professional experience

Work History

Customer Greeter and Cashier

Santikos Embassy Theatre
07.2024 - 01.2025
  • Maintained up-to-date knowledge on store policies, procedures, products, and services to provide accurate information to guests.
  • Demonstrated strong communication skills while answering questions about various products or services available instore.
  • Supported store operations through efficient organization of promotional materials and signage.
  • Showcased exceptional multitasking abilities by simultaneously greeting incoming customers, directing them to appropriate departments and managing a consistent flow of traffic during busy periods.
  • Increased overall customer experience by offering helpful suggestions and product recommendations.
  • Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
  • Contributed to store cleanliness, maintaining an inviting environment for all visitors.
  • Promoted store loyalty programs, signing up new members and explaining benefits as needed.
  • Participated in ongoing training sessions to continuously improve skills and stay current on industry trends.
  • Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.

Education

James Madison High School
San Antonio

Skills

Patience and composure

Quick decision making

Reliability and punctuality

Professional appearance

Strong interpersonal skills

Effective problem solving

Guest relations

Strong work ethic

Initiative and Self-motivation

Stocking

Creativity and innovation

Building rapport

Bag inspection

Able to stand for 8 hours

Teamwork and collaboration

Time management

Multitasking

Customer satisfaction

Excellent communication

Cash handling

Self motivation

Product knowledge

Adaptability and flexibility

Active listening

Sales training

Timeline

Customer Greeter and Cashier

Santikos Embassy Theatre
07.2024 - 01.2025

James Madison High School

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Jacob SanchezRetail Sales And Customer Service