Stacie Frost
Hopkinsville,KY
Summary
Diligent Manager with proven track record in overseeing merchandising operations and optimizing inventory management. Successfully led teams to improve product placement and drive sales growth. Demonstrated expertise in strategic planning and team leadership.
Overview
19
19
years of professional experience
Work History
Retail Supervisor
Crossmark
07.2019 - Current
- Interview, Hire, manage, train employees to execute projects to the clients’ standards
- Complete store audits and help complete any projects
- Assign all work to a staff of 45 employees
- Performance evaluations, any counsel calls, coaching and constructive feedback to employees
- Provide all needed Planograms needed for projects
- Organize store racks by size, style, and color
- Confer with store managers to obtain information about customer needs and preferences
- Engage in all field work that has to do with promotion or launching of new product into the market
- Ensure that status reports containing information of growth, increase or closure of designated branches are provided to the zone manager periodically
- Participate in all training and seminars to increase working knowledge that will improve job performance
Route Sales Representative
Frito-Lay North America Inc
05.2006 - 10.2018
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory
- Maintained positive attitude and diplomacy when dealing with customers and other team members
- Supplied wide range of customers with key products in alignment with specified amounts and schedules
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience
- Cultivated strong relationships with customers within fast-paced and constantly moving environment
- Ensured all product displays met company specifications regarding placement, date codes, and pricing
- Ensured that all issues were handled quickly to the customer's satisfaction
- Managed and grew key customer accounts, including contract review, production scheduling and customer engineering support
- Communicated with customers as soon as issues arose to immediately determine resolution before problem escalated
- Managed product implementations at customer locations
Education
Certificate - Financial Perspectives
Hopkinsville Community College
Hopkinsville, KY01.2020
Certificate - Leadership
Hopkinsville Community College
Hopkinsville, KY01.2020
Bachelor of Science - Business Administration
Western Kentucky University
Bowling Green, KY01.1998
Skills
- Route Management
- Product Marketing and Displays
- Client Relations
- Fast Learner
- Problem Solving
- Account Management
- Goal-oriented
- Microsoft Office
- Staff training and development
- Customer service management
- Planograms
- Merchandising
- Production Planning
- Customer Service Skills
Timeline
Retail Supervisor
Crossmark
07.2019 - Current
Route Sales Representative
Frito-Lay North America Inc
05.2006 - 10.2018
Certificate - Leadership
Hopkinsville Community College
Bachelor of Science - Business Administration
Western Kentucky University
Certificate - Financial Perspectives
Hopkinsville Community College
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