Stacie Harris
Seattle,WA
Summary
Extensive experience working with people in a public setting while providing outstanding customer service, teamwork, attention to surroundings, detail to safety, and self motivation.
Overview
5
5
years of professional experience
Work History
OR Assistant
University of Washington Medical Center Northwest Campus
Seattle, WA
07.2021 - 05.2024
- Assisted with room turnover, housekeeping duties in the assigned area of the OR, transportation of patients, and transport of specimens in a team oriented environment.
- Shared knowledge and procedures to traveling nurses and surgical techs.
- Thorough training of new employees.
- Provided empathy and compassion for surgical patients and their families/friends.
- Promptly responded to emergency situations assisting to the best of my ability and knowledge.
- Fulfilled various requests from all OR personnel such as locating and delivering surgical equipment, supplies, and tools to rooms.
- Practiced attention to detail while sanitizing rooms to ensure patient safety from infection and illness.
- Concise communication with staff to assure preparation and organization before, during, and after procedures.
- Effective and professional communication with fellow OR Assistants to prioritize immediate needs of the environment.
- Stocking supplies in assigned areas.
Admitting Representative
University of Washington Medical Center Northwest Campus
Seattle, WA
04.2019 - 07.2021
- Registered patients for labs, radiology, and surgeries.
- Facilitated clear and professional phone etiquette while coordinating with facilities, departments, and patients promoting smooth operations.
- Immediate reaction to emergency situations.
- Managed challenging situations involving upset or anxious patients with empathy and professionalism, ensuring their concerns were addressed appropriately.
- Streamlined patient admissions by accurately collecting and verifying insurance information.
- Prioritized workload effectively while handling multiple tasks simultaneously within a fast-paced environment.
- Improved accuracy of medical records by diligently reviewing documentation for completeness and correctness.
- Contributed to a positive work environment by providing support to fellow admitting representatives as needed.
- Effectively used hospital software systems to enter patient demographic information, verify insurance coverage, and schedule appointments when necessary.
- Enhanced patient satisfaction with thorough explanation of admission procedures and answering questions promptly.
- Ensured compliance with HIPAA regulations, safeguarding the privacy of sensitive patient information.
- Assisted in training new admitting representatives, sharing best practices for successful job performance.
- Provided excellent customer service to patients and their families during the registration process.
- Engaged with patients to provide critical information.
Education
Diploma - Medical Assisting
Everest College
Tacoma, WA07.2013
Skills
- Quality control guidelines
- Organizational Skills
- Conscientious and Detail-Oriented
- Adaptable and Flexible
- Safety Standards and Protocols
- Communication and Interpersonal Skills
- Scheduling appointments
- Records Management
- Coordinating paperwork
- Data Verification
- Documenting changes
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Calm and Effective Under Pressure
- Multitasking Abilities
- Reliability
- Caring and Empathetic
- Active Listening
- Decision-Making
- Documenting and Recording Information
- Task Prioritization
- Professionalism
- Administrative and Office Support
- Safety Monitoring
- Explaining Policy and Procedures
- Providing Information and Resources
- Risk Management
- Multi-Line Telephone Systems
Timeline
OR Assistant
University of Washington Medical Center Northwest Campus
07.2021 - 05.2024
Admitting Representative
University of Washington Medical Center Northwest Campus
04.2019 - 07.2021
Diploma - Medical Assisting
Everest College