Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.
Overview
13
13
years of professional experience
Work History
Dental Assistant/Area Supply Manager
Miles for Smiles
Shreveport, LA
11.2022 - Current
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Conducted routine maintenance of equipment used in dentistry operations.
Maintained a neat, clean and organized environment throughout the office.
Ordered supplies necessary for daily operations of the practice.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Lead Registered Dental Assistant
David Raines Community Health Centers
Bossier City, LA
08.2014 - 11.2022
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Educated patients on treatment procedures and post-procedure home care.
Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Caregiver, Special Needs
Arc of Caddo
Shreveport, LA
12.2019 - 05.2021
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Laundered clothing and bedding to prevent infection.
Completed weekly and monthly reports summarizing activities.
Reported concerns to nurse supervisor to promote optimal care.
Provided detailed reports on all investigative activities.
Recommended policies, procedures and strategic goals to meet agency requirements.
Cashier/Stocker
Doller General
Bossier City, LA
06.2019 - 04.2020
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Cashier/Stocker Associate
Walmart
Bossier City, LA
01.2011 - 08.2014
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Resolved customer complaints and escalated worsening concerns for remediation.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Answered customer quests, provided store information and escorted to desired store areas.
Verified customer identification for alcohol or tobacco purchases.
Education
Eastern College of Health Vocations
Shreveport , La
Dental Assisting
Eastern College of Health Vocations
Shreveport , La
02.2014
Expanded Duties For Dental Assistant
Southern University At Shreveport
Shreveport, LA
05.2015
Registration
Eastern College of Health Vocations
Shreveport, LA
05.2018
Skills
Patient schedule management
Disinfecting rooms and equipment
Four-handed procedures
Dentrix proficiency
POS systems
Security monitoring
Payment processing
ID verification
Scanner operations
Liquor regulations and compliance
Credit and cash transactions
Loss prevention
Timeline
Dental Assistant/Area Supply Manager
Miles for Smiles
11.2022 - Current
Caregiver, Special Needs
Arc of Caddo
12.2019 - 05.2021
Cashier/Stocker
Doller General
06.2019 - 04.2020
Lead Registered Dental Assistant
David Raines Community Health Centers
08.2014 - 11.2022
Cashier/Stocker Associate
Walmart
01.2011 - 08.2014
Eastern College of Health Vocations
Dental Assisting
Eastern College of Health Vocations
Expanded Duties For Dental Assistant
Southern University At Shreveport
Registration
Eastern College of Health Vocations
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