Stacie Jones
Brookdale Recovery- Discovery Behavioral Health
Murrayville,GA
10
years of professional experience
Compassionate Behavioral Health Professional with expertise in patient care and therapeutic support. Develops effective treatment plans that foster positive outcomes and enhances team collaboration. Specializes in crisis intervention and patient assessment, emphasizing empathetic communication to ensure reliable care.
Work History
Behavioral Health Technician- 1st Shift Lead
2 Years 5 Months- Monitored patient milieu and documented behavioral observations for timely clinical communication.
- Supported daily living activities and reinforced recovery routines with consistent, respectful guidance.
- Assisted nursing and counseling staff with group readiness, patient transitions, and program flow.
- Applied de-escalation techniques to maintain safety during behavioral crises and emotional escalations.
- Reinforced treatment plan expectations and modeled healthy boundaries during patient interactions.
- Identified safety concerns and escalated urgent issues to clinical leadership without delay.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Watching security cameras ensure safety for staff, patients, and visitors.
- Creating lists for groups, acupuncture, and hair salons.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Assisting leadership with other tasks that are assigned which include getting ready for meetings, and visitors to arrive.
- Compiled detailed lists for group activities, acupuncture sessions, and hair salon appointments.
Cashier/Prep Cook/Grill Cook
1 Year- Took breakfast and lunch orders for students, staff, and faculty on campus
- Rang orders up through the register
- Stocked cups, utensils, and food items each morning to ensure readiness for service
- Delivered exceptional customer service to enhance guest experience
- Assisted with stocking all cups, utensils, and food items in the mornings
- Wiped down cutting boards between breakfast and lunch with detergent solution and sanitizing solution.
- Ensured that tables were wiped down after each shift
- Ran dishes through the dishwasher and stored them in their proper places on the shelves
- Prepared and delivered food and beverages for catering events, contributing to successful event execution
- Participated in preparation for catering events and delivered food and beverages
- Completed HAACP forms (food temps, refrigerator temps)
- Planned weekly specials
- Found substitutes for items that customers may not be able to have
- Addressed customer inquiries about food quality and location, enhancing overall dining experience
Sales Associate Dairy
1 Month- Assisted customers with product inquiries and retrieved items from back cooler to ensure availability.
- Stocked and rotated all milks, creamers, and other dairy products according to their expiration dates.
- Arranged products to enhance customer accessibility and improve store organization for customers to see the names and to keep shelves neat.
- Applied markdown stickers to products nearing expiration to facilitate timely sales.
- Completed markdown stickers for products that were getting ready to expire within a two week range.
- Organized and displayed dairy feature case to showcase variety of available items for customers.
- Adjusted product placement to ensure visibility and easy access for customers to fill spaces and pulled expired products off the shelves to be marked out as damaged.
Cashier
- Provided excellent customer service by assisting customers with their shopping needs; answering customer inquiries, and resolving customer complaints.
- Engaged customers in a friendly and efficient manner, completing transactions accurately to ensure a smooth checkout experience.
- Upheld cleanliness and organization of the store to create a welcoming shopping environment.
- Stocked store shelves with merchandise to ensure availability for customers. and end caps with merchandise.
- Stocked store shelves and end caps with merchandise.
- Completed inventory counts and ordered merchandise based on the results.
- Put up sale signs throughout the store to inform customers of weekly promotions. to advertise what was on sale for the week and took down the signs once the sale was over.
- Helped implement price markdowns on products to ensure competitive pricing for customers. and changes for merchandise on the shelves.
Cashier
4 Months- Rang up items for customers accordingly
- Verified IDs to ensure compliance with age restrictions for tobacco and alcohol sales
- Authorized gas pumps for fill ups when called in or requested at the register
- Cleaned and stocked coffee bar and hot food stations
- Maintained ice supply for beverages and food service
- Washed tongs, and other cookware used in the store
- Organized and restocked tobacco products
- Made sure the restroom was clean and sanitized throughout the shifts
- Reconciled cash register at end of shift to maintain accurate financial records
- Changed trash cans to maintain cleanliness and hygiene in the store as needed
- Addressed customer inquiries and requests to enhance service experience
- Filled and exchanged propane tanks upon request
- Faced merchandise on shelves to create a professional and clean look to the store
Housekeeping-Room Attendant/Breakfast Attendant
6 Months- Replenished fresh food before, during, and after breakfast (fresh fruit, fresh bakery items, hot food, condiments, silverware, and beverages)
- Cleaned assigned rooms and restocked towels and toiletries to ensure guest satisfaction
- Maintained cleanliness of equipment to ensure safe and hygienic work environment
- Replenished fresh food items during breakfast service to enhance guest dining experience
- Informed management of any discrepancies
Bagger/Central Checkout (CCK)
2 Months- Delivered excellent customer service daily to enhance shopping experience
- Bagged grocery items accordingly as requested by the customer
- Facilitated unloading of items onto register to streamline checkout process
- Restocked grocery bags and candy racks to ensure availability for customers.
- Cleaned equipment properly
Retail Inventory Associate
- Scanned merchandise using automated system for inventory accuracy/ multi-counted the merchandise on the shelves for accurate count
- Verified section totals to confirm inventory accuracy
- Transmitted inventory counts to laptop at end of each section and shift for record-keeping
Enrollment Services Specialist
1 Year 9 Months- Registered students into classes
- Processed all cash, credit/ debit card, and check payments
- Documented various projects using Microsoft Office applications.
- Updated class schedules and reset passwords to enhance student access
- Helped with office projects that were for both campuses
- Assisted with inter-campus office projects to streamline communication and collaboration
- Recorded many projects into Microsoft Office
Retail Store Associate
2 Months- Assisted customers in locating items to enhance shopping experience
- Stocked the shelves with fresh products daily
- Updated sales tags to reflect current pricing and promotions
- Ensured store presented a welcoming environment by keeping it clean and orderly
Count Room Clerk
7 Months- Counted and verified all gaming revenue during slot drops
- Participated in the Slot drop, counted and verified all gaming revenue
- Documented and reported discrepancies to Income Audit Department for investigation and resolution
- Operated cash counting equipment to facilitate efficient processing of gaming revenue
- Calculated total revenue exceeding $1,000,000 during holiday seasons
Cashier, Front End Monitor, Customer Service, and Self-checkout
9 Months- Counted change in drawers to ensure accuracy.
- Supported cashiers with transaction overrides and issue resolution, enhancing customer service
- Guided customers through self-checkout process to improve transaction efficiency
- Facilitated multiple services to meet customer needs.
Education
Specialized Diploma - Accounting Assistant
- Relevant coursework: Accounting Applications (Quickbooks), Financial Account I & II, Introduction to Computers, Personal Finance, Speech Communication
- Spring 2018 participant in Professional Edge Certificate program (co-curricular program focusing on topics including resumes, cover letters, LinkedIn, networking, and interviewing)
Skills
Crisis intervention
Behavioral observation
Compassionate care
Customer service
Capable of following confidentiality policies
Record-keeping
Time management
Advanced computer skills
Software adaptability
Problem-solving
Active listening
Patient observation
Substance abuse experience
Progress monitoring
Emergency response
Incident reporting
Safety management
Professional demeanor
Patient Care Experience
Written communication
BRAVO AWARD
At my last place of work I received the employee of the month in February 2026, the BRAVO award, which is how Brookdale Recovery recognizes their employees for not only the work we put in but also for the achievements and growth as an employee and within ourselves.
Timeline
Behavioral Health Technician- 1st Shift Lead
Brookdale Recovery- Discovery Behavioral Health
05.2024 - 10.2026Read More
Cashier/Prep Cook/Grill Cook
Sodexo Inc. and Affiliated Companies
09.2022 - 09.2023Read More
Sales Associate Dairy
Weis Markets
08.2022 - 09.2022Read More
Cashier
Rite Aid
04.2022 - 04.2022Read More
Cashier
Dupont Grocery Inc-Union 76
11.2021 - 03.2022Read More
Housekeeping-Room Attendant/Breakfast Attendant
Hampton Inn & Suites
04.2021 - 10.2021Read More
Bagger/Central Checkout (CCK)
Fred Meyer
01.2021 - 03.2021Read More
Retail Inventory Associate
RGIS - Zone 495-
01.2021 - 01.2021Read More
Retail Store Associate
CVS Health/Pharmacy
05.2020 - 07.2020Read More
Enrollment Services Specialist
Northampton Community College
12.2018 - 09.2020Read More
Count Room Clerk
Mount Airy Casino Resort
05.2018 - 12.2018Read More
Cashier, Front End Monitor, Customer Service, and Self-checkout
Weis Markets
04.2017 - 01.2018Read More
Northampton Community College
Specialized Diploma from Accounting Assistant
Read More