Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacie Judd

Newark,NJ

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Promoter

Self Employed Services
05.2012 - 02.2020
  • Built strong base of loyal customers through friendly interactions and professional engagement.
  • Worked independently with 5 or more clients daily, taking ownership for assignments.
  • Handled rejection professionally and maintained calm demeanor in difficult situations.
  • Collaborated with media representatives to optimize coverage of special events.
  • Identified potential marketing opportunities to increase brand awareness.
  • Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
  • Researched and identified new business opportunities.
  • Maintained accurate records of promotional events and customer interactions.
  • Collaborated with marketing team to create and implement promotional campaigns.

Sales Specialist

Macy's
06.2005 - 02.2011
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Motivated and trained 10 or more team members weekly to meet and exceed sales goals through positive reinforcement
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.

Proxy Solicitor

The Altman Group
06.2004 - 01.2005
  • Advised clients regarding legal matters, business transactions and liability.
  • Increased shareholders votes.
  • Analyzed legal documents and identified pertinent issues for clients.
  • Finalized contracts and other legal documents for clients.

Work Leader

ACS State and Local Solutions, EZ Pass
06.1998 - 09.2003
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Evaluated work of 10 floor employees to improve performance.
  • Held team meetings to gain feedback, provide updates and set policies.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.

Education

GED -

Science High School
Newark, NJ

Skills

  • Business Strategy
  • Product and Service Knowledge
  • Corporate Systems
  • Decision Making Secretarial Assistance Receptionist Duties
  • Event Planning
  • Sales Expertise
  • Public Speaking
  • Product Demonstration
  • Contract Development
  • Business Planning
  • Marketing Strategies
  • Critical Thinking
  • Time Management
  • Complex Problem-Solving
  • Team Member Motivation

Timeline

Promoter

Self Employed Services
05.2012 - 02.2020

Sales Specialist

Macy's
06.2005 - 02.2011

Proxy Solicitor

The Altman Group
06.2004 - 01.2005

Work Leader

ACS State and Local Solutions, EZ Pass
06.1998 - 09.2003

GED -

Science High School
Stacie Judd