Stacie Kagan
Des Moines
Summary
Dedicated counselor with over seven years of experience in mental health support and client advocacy. Skilled in developing trusting therapeutic alliances and facilitating effective crisis intervention. Committed to empowering clients through education and resource coordination.
Overview
2027
2027
years of professional experience
Work History
Counselor
Stepping Stone Family Services
04.2019 - Current
- Advocated for client rights, ensuring access to necessary resources and services within the community.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Family Consultant
Alliance Mental Health Services
2016 - 2019
- Established trust with clients by maintaining open lines of communication and providing empathetic guidance throughout the consultation process.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Monitored client progress and adjusted treatment plans based on feedback and outcomes.
- Provided crisis intervention support to families experiencing acute mental health challenges.
- Developed strong rapport with clients, fostering a supportive environment where families felt comfortable discussing sensitive issues openly.
Caseworker
Lutheran Services of Iowa, LSI
06.2010 - 02.2016
- Conducted comprehensive assessments to determine client needs and appropriate service referrals.
- Developed individualized service plans in collaboration with clients and interdisciplinary teams.
- Coordinated access to community resources, including housing, employment, and counseling services.
- Monitored client progress and adjusted service plans as necessary to meet evolving needs.
- Provided ongoing support and advocacy for clients navigating complex systems of care.
- Maintained accurate documentation of client interactions and service outcomes in compliance with organizational standards.
Education
Master of Science - Family And Consumer Sciences
Iowa State University
Ames, IA08-1999
Bachelor of Arts - Psychology
Clarke College
Dubuque, IASkills
- Building rapport
- Mental health support
- Client advocacy
- Crisis response
- Positive patient experiences
- Emotional support
Timeline
Counselor
Stepping Stone Family Services
04.2019 - Current
Caseworker
Lutheran Services of Iowa, LSI
06.2010 - 02.2016
Family Consultant
Alliance Mental Health Services
2016 - 2019
Bachelor of Arts - Psychology
Clarke College
Master of Science - Family And Consumer Sciences
Iowa State University