Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stacie Kimmel

Stacie Kimmel

Lynn Haven,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Notary Public

Independent
05.2023 - Current
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Administered oath to document signers to obtain affirmation of truth.
  • Checked documents and identifying credentials for all parties.
  • Examined documents for accuracy, completion and compliance before notarizing.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.

Insurance Agent

Independent Agent
01.2018 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Met with customers to provide information about available products and policies.

Customer Service

General Dynamics
09.2013 - 01.2019
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

No Degree - Insurance License For Annuity And Life

Xcell Academy A Paul Mitchell Partner School Dba Paul Mitchell The School Birmingham
Birmingham, AL
06.2020

No Degree - Health Insurance License

Xcell Academy A Paul Mitchell Partner School Dba Paul Mitchell The School Birmingham
Birmingham, AL
07.2018

No Degree - Nursing Assistance

Renton Technical College
Renton, WA
05.2010

High School Diploma -

Klein Oak High School
Spring, TX
05.1988

Skills

  • Document Review
  • Human Resources Department Processes
  • Purchase Orders
  • Customer Support Needs Assessment
  • Outbound Calls
  • Company Standards
  • Client Inquiries
  • Personnel Records
  • Proficient in Software Program]
  • Public Service
  • Weekly Payroll
  • Calendar Maintenance
  • Special Requirements
  • Customer Relationships
  • Schedule Preparation
  • Processing Procedures
  • Recordkeeping Skills
  • Identification Requirements
  • Customer Satisfaction
  • Office Meetings

Timeline

Notary Public

Independent
05.2023 - Current

Insurance Agent

Independent Agent
01.2018 - Current

Customer Service

General Dynamics
09.2013 - 01.2019

No Degree - Insurance License For Annuity And Life

Xcell Academy A Paul Mitchell Partner School Dba Paul Mitchell The School Birmingham

No Degree - Health Insurance License

Xcell Academy A Paul Mitchell Partner School Dba Paul Mitchell The School Birmingham

No Degree - Nursing Assistance

Renton Technical College

High School Diploma -

Klein Oak High School
Stacie Kimmel