Stacie Larson
Logan,UT
Summary
Hardworking and dependable job seeker with strong organizational skills eager to secure entry-level Finishing Support position. Ready and willing to take on added responsibilities to help meet team goals.
Overview
19
19
years of professional experience
Work History
Bank Fraud Investigator
Advanced Call Center Technologies (ACT)
01.2022 - 06.2022
- Conducted prompt and thorough investigations on referred files.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Reviewed transactions and receipts to identify any suspicious activity.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed data to find patterns of fraud and anomalies.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
Cashier
Walmart
07.2013 - 03.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register to record cash, check, card and WIC transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with resolving transaction issues.
- Worked with shift manager to solve problems and handle customer concerns.
Cashier
Shaw's Supermarket
07.2003 - 07.2005
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and returned shopping carts from the parking lot
- Helped customers load groceries into their vehicles
- Trained new cashiers in daily job duties and expectations
- Counted money in cash drawer at beginning of shift to ensure accurate change amounts
- Answer customer questions and respond to customer needs
Education
Associate of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO12.2010
Skills
- Customer Transactions
- Cash Register Operations
- Customer Experience
- Project Requirements
- Team Meetings
- Verbal and Written Communication
- Productivity Standards
- Client Satisfaction
- Telephone Etiquette
- Performance Goals
- Critical Thinking
- Type 60 wpm with accuracy
Timeline
Bank Fraud Investigator
Advanced Call Center Technologies (ACT)
01.2022 - 06.2022
Cashier
Walmart
07.2013 - 03.2014
Cashier
Shaw's Supermarket
07.2003 - 07.2005
Associate of Science - Criminal Justice
Colorado Technical University
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