Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Stacie-Lyn Johnson

Stacie-Lyn Johnson

any
Tilton,NH

Summary

Accomplished professional with extensive experience in office operations and customer service spanning over 60 years combined. Skilled in ISO certification and inspection practices. Focused on achieving operational goals and enhancing client relations.

Overview

28
28
years of professional experience

Work History

Laundry Attendant

Steele Hill Resorts
Sanbornton, USA
04.2025 - 08.2025
  • Operated laundry machinery for efficient washing, drying, and folding of resort linens and guest laundry.
  • Sorted laundry by fabric and color to ensure proper care and quality.
  • Performed stain removal techniques to maintain high standards of cleanliness.
  • Managed inventory of laundry supplies to support operational needs.
  • Ensured cleanliness and organization of laundry area for optimal workflow.
  • Provided exceptional customer service by guaranteeing sanitized linens for housekeeping and guests.
  • Maintained readiness of clean linens to meet demands of housekeeping department.

Administrative Assistant to Sales

Steele Hill Resorts
Sanbornton, USA
10.2024 - 03.2025
  • Provided critical administrative support to optimize sales floor operations.
  • Crafted accurate, compelling sales contracts for client engagements.
  • Assisted with financial tasks to improve efficiency of sales operations.
  • Opened and closed sales offices daily, ensuring organization and readiness.
  • Greeted and checked in guests for tours, linking them with sales associates.
  • Facilitated interdepartmental communication for improved coordination.
  • Inspected rooms prior to guest arrivals for flawless touring experiences.
  • Prepared gifts and incentives to boost guest satisfaction.

Meat Department Wrapper

Market Basket
Tilton, USA
02.2022 - 12.2024
  • Ensured adherence to quality standards while packaging meat for retail display.
  • Efficiently stocked and organized all meat products on shelves.
  • Unloaded and distributed skids of meat products across sales floor.
  • Addressed customer inquiries and responded to phone questions promptly.
  • Maintained cleanliness in meat room and surrounding areas.

Visual Inspector

PCC Structurals
Franklin, USA
04.2024 - 06.2024
  • Followed all safety rules to maintain a safe work environment at PCC.
  • Achieved team production and efficiency goals by meeting operational and quality standards.
  • Executed in-process and final inspections on production parts per established methods.
  • Conducted visual inspections for surface finish quality, form, features, and defects.
  • Performed dimensional inspections using micrometers, indicators, and specialized gaging equipment.
  • Originated and maintained inspection reports; prepared rework orders for discrepant parts.
  • Identified faulty operations and defective materials, reporting findings to supervision.

Rework Analyst

PCC Structurals
Franklin, USA
10.2023 - 04.2024
  • Analyzed inspection data to determine casting routing for rework or scrap, ensuring standards compliance.
  • Collaborated with supervisors and engineering teams to assess repair options and associated costs.
  • Coordinated routing decisions in alignment with program requirements and production schedules.
  • Evaluated repair methods to enhance product quality and operational efficiency.
  • Managed documentation for scrapping castings, securing necessary approvals as required.
  • Entered routing and analysis data into manual and computerized systems with precision.
  • Oversaw rework routing processes to uphold quality standards in final products.
  • Performed additional tasks to support team objectives effectively.

Front End Cashier

Market Basket
Tilton, USA
03.2019 - 02.2022
  • Welcomed customers with professionalism and friendliness while scanning merchandise and coupons

Front Desk Receptionist

Hollis Veterinary Hospital
Hollis, USA
07.2018 - 10.2018
  • Greeted patients and visitors professionally, addressing inquiries in person and via phone.
  • Managed multiple phone lines, ensuring accurate message taking and appointment scheduling in AviMark.
  • Checked animals in and out efficiently to maintain operational flow.
  • Dispensed pharmaceuticals, pet food, and over-the-counter products accurately.
  • Processed bank deposits while handling cash and credit card transactions securely.
  • Assisted veterinarians and veterinary assistants with clinical tasks, including medical procedures and grooming.
  • Maintained cleanliness and organization of reception desk and retail area to enhance client experience.

Office Manager

April Metal Works, LLC.
Hudson, USA
06.2015 - 04.2018
  • Streamlined administrative tasks in sheet metal office while supporting senior management initiatives.
  • Handled customer and vendor interactions professionally, ensuring clear communication channels.
  • Processed payroll for over 30 employees and managed employment documents efficiently.
  • Conducted purchase of materials for shop and office, managing QuickBooks A/R & A/P entries.
  • Compiled month-end closing reports and generated financial statements upon request.
  • Organized and maintained customer files to uphold ISO standards and certifications.
  • Performed overtime duties including sandblasting, powder coating, and acid cleaning of parts.
  • Inspected finished parts, prepared packing slips, and coordinated certified deliveries.

Front End Cashier

Market Basket
Tilton, USA
10.2007 - 06.2015
  • Welcomed customers with professionalism and friendliness, scanned merchandise and coupons, operated cash registers, and processed payments to finalize sales transactions.

Front Desk Receptionist

Hampton Veterinary Hosp.
Hampton, USA
10.2006 - 02.2007
  • Greeted clients warmly, ensuring a welcoming atmosphere.
  • Scheduled appointments using AviMark and managed phone inquiries.
  • Called clients to confirm appointments and provided reminders.
  • Retrieved and organized client records efficiently for easy access.
  • Processed customer transactions at hospital and adjacent pet supply store.
  • Cleaned kennels in both hospital and boarding areas to maintain hygiene.
  • Assisted Veterinarian and Vet Techs while performing various kennel duties.
  • Received training as Vet Tech assistant to enhance support for veterinary staff.

Retirement Specialist/Cust, Service Rep.

Fidelity Investments
Merrimack, USA
02.2006 - 07.2006
  • Handled incoming calls at retirement call center, ensuring prompt and efficient transaction processing.
    Delivered accurate retirement information to assist customers effectively.
    Interacted with customers professionally, fostering a friendly service environment.

Temporary Clerical Assignments

Manpower Temporary Agency
Melbourne, USA
10.2002 - 12.2005
  • Executed various assignments encompassing administrative, secretarial, and data entry roles, conducting thorough reviews and analyses of customer billing inquiries.

Sales Associate

Noah's Collector's Gallery
Newington, USA
09.2000 - 02.2001
  • Processed customer transactions and addressed inquiries with accuracy and timeliness.
    Maintained friendly and professional interactions with customers to enhance experience.
    Prepared and secured daily deposits while performing daily receipt reconciliations.
    Conducted daily and monthly reconciliation of office stock to ensure accuracy.
    Coordinated office closing procedures efficiently and effectively.
    Consistently exceeded sales and service goals by identifying customer needs.
    Utilized troubleshooting skills to resolve customer service issues promptly.

Aircraft Records Administrator

Pan Am Corporation
Portsmouth, USA
05.1999 - 08.2000
  • Responded to incoming calls for top three directors of maintenance, ensured accuracy of aircraft records, created training records for maintenance employees, managed vendor audit records and executed various office tasks.

Computer Processor/Data Entry Operator

Manpower Temporary Agency
Dover, USA
01.1999 - 05.1999
  • Purged outdated aircraft parts to enhance inventory accuracy.
    Researched and located part certifications and purchase order numbers from vendors to ensure compliance.
    Maintained parts database for optimal tracking and retrieval of information.

Check Valve/Vent Float Assembler/Inspector

Watts/Webster Valve
Franklin, USA
01.1998 - 07.1998
  • Assembled valves and components using machinery and jigs while adhering to product specifications.
  • Maintained product standards by meticulously following instructions throughout assembly process.
  • Tested and packaged valves, ensuring accurate identification labels for shipping.
  • Ensured cleanliness and organization in work cell area to promote efficiency.
  • Adhered to safety protocols during all assigned tasks to minimize workplace hazards.

Education

High School Diploma -

Winnisquam Regional High School, Tilton, NH
06-1995

Some College (No Degree) - Marketing

Plymouth State College, Plymouth, NH

Incomplete

Skills

  • Customer service
  • Microsoft Office Suite
  • Internet proficiency
  • QuickBooks expertise
  • Multi-line phone systems
  • Attention to detail
  • Multi-tasking ability
  • Professional demeanor

References

Available upon request

Affiliations

Go getter Jane of all trades and master of non. Artist, jeweler, crafter, kayaker, hiker, metaphysical meditator, site seer, & a uniquely eclectic talented individual, empathetic of all of life's great wonders

Timeline

Laundry Attendant - Steele Hill Resorts
04.2025 - 08.2025
Administrative Assistant to Sales - Steele Hill Resorts
10.2024 - 03.2025
Visual Inspector - PCC Structurals
04.2024 - 06.2024
Rework Analyst - PCC Structurals
10.2023 - 04.2024
Meat Department Wrapper - Market Basket
02.2022 - 12.2024
Front End Cashier - Market Basket
03.2019 - 02.2022
Front Desk Receptionist - Hollis Veterinary Hospital
07.2018 - 10.2018
Office Manager - April Metal Works, LLC.
06.2015 - 04.2018
Front End Cashier - Market Basket
10.2007 - 06.2015
Front Desk Receptionist - Hampton Veterinary Hosp.
10.2006 - 02.2007
Retirement Specialist/Cust, Service Rep. - Fidelity Investments
02.2006 - 07.2006
Temporary Clerical Assignments - Manpower Temporary Agency
10.2002 - 12.2005
Sales Associate - Noah's Collector's Gallery
09.2000 - 02.2001
Aircraft Records Administrator - Pan Am Corporation
05.1999 - 08.2000
Computer Processor/Data Entry Operator - Manpower Temporary Agency
01.1999 - 05.1999
Check Valve/Vent Float Assembler/Inspector - Watts/Webster Valve
01.1998 - 07.1998
Winnisquam Regional High School - High School Diploma,
Plymouth State College - Some College (No Degree), Marketing
Stacie-Lyn Johnsonany