STACIE MASSEY
Johnson City,TN
Summary
Dependable Healthcare Professional with a blend of patient care and customer service experience. Completed Phlebotomy Program, pursuing certification while demonstrating effective communication, attention to detail, and compassion. Focused on applying clinical training and compassionate bedside manner in entry-level phlebotomy roles.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server — Special Events & Catering
The Gallery Wedding Venue
Johnson City, TN
01.2023 - Current
- Provided professional and attentive service during weddings, private events, and catered functions.
- Assisted with setup, service, and cleanup for special events.
- Ensured attention to detail in meeting guests' needs throughout events.
- Managed multiple tasks efficiently to adapt to changing event needs.
- Fostered a professional, friendly, and welcoming environment for guests.
Server / Bartender
Southern Craft
Johnson City, TN
01.2023 - Current
- Provided friendly and professional customer service in a fast-paced restaurant environment.
- Coordinated multiple responsibilities with attention to detail, ensuring seamless service.
- Accurately processed customer orders and payments, enhancing transaction efficiency.
- Ensured clean, organized, and professional work environment to support customer satisfaction.
Licensed Aesthetician
Salon 21
Blacksburg, VA
01.2022 - 01.2023
- Delivered professional aesthetic services, ensuring a welcoming and comfortable environment to enhance client satisfaction.
- Consulted with clients to understand their needs and provide appropriate services.
- Demonstrated strong attention to detail and knowledge of personal care and skincare practices.
- Cultivated positive client relationships through attentive service and clear communication, fostering client loyalty.
- Maintained high standards of cleanliness, sanitation, and professionalism.
- Followed professional standards and safety procedures.
Physical Therapy Technician Supervisor
Dynamic Physical Therapy
Talbot, TN
01.2020 - 01.2022
- Supervised physical therapy technicians to ensure efficient daily operations and optimal patient support.
- Assisted with maintaining efficient patient flow and daily clinic operations.
- Supported therapists in delivering quality patient care through active assistance.
- Maintained clean, organized, and safe clinical environment to enhance patient safety and comfort.
- Demonstrated professionalism, compassion, teamwork, and attention to detail.
- Oversaw various tasks in a fast-paced healthcare environment. in a busy healthcare setting.
Sales Associate
TJ Maxx
Morristown, TN
01.2019 - 01.2020
- Delivered friendly, professional customer service, enhancing customer satisfaction and loyalty.
- Guided customers in locating merchandise and resolving inquiries and contributing to a positive shopping experience.
- Executed customer purchases and transactions with accuracy, ensuring an efficient checkout process.
- Maintained organized and well-stocked sales areas.
- Worked effectively with team members in a busy retail environment.
Education
Phlebotomy Program
Tennessee College of Applied Technology (TCAT)
Elizabethton, TN09-2026
Cosmetology Program
Premier Cosmetology School
Johnson City, TN06-2023
High School Diploma
James Madison High School
Norcross, GA05-2018
Skills
- Event Setup
- Event Coordination
- Attention to Detail
- Professionalism
- Customer Engagement
- Multitasking
- Comfortable in Fast-paced environments
- Organization
- Teamwork
- Interpersonal Skills
- Patient Care
- Food Safety
- Multidisciplinary communication
Certification
Phlebotomy Certification — In Progress, Licensed Aesthetician — Tennessee, Licensed Aesthetician — Virginia
References
Loretta Eades
Phlebotomy Instructor
Tennessee College of Applied Technology Elizabethton
423-956-6815
loretta.eades@tcatelizabethton.edu
Haven Watson
Former manager
T.J. Maxx
276-235-5815
acewatson9@gmail.com
Sarah Clark
Former boss
Salon21 Blacksburg
540-557-7734
scclark@yahoo.com
Timeline
Server — Special Events & Catering
The Gallery Wedding Venue
01.2023 - Current
Server / Bartender
Southern Craft
01.2023 - Current
Licensed Aesthetician
Salon 21
01.2022 - 01.2023
Physical Therapy Technician Supervisor
Dynamic Physical Therapy
01.2020 - 01.2022
Sales Associate
TJ Maxx
01.2019 - 01.2020
Phlebotomy Program
Tennessee College of Applied Technology (TCAT)
Cosmetology Program
Premier Cosmetology School
High School Diploma
James Madison High School