Summary
Overview
Work History
Skills
Timeline
Generic

Ramiro Tamayo

Houston,TX

Summary

Careful and diligent catering professional with solid experience in similar roles. Skilled at preparing and managing food and drink stations and buffet lines with quality-driven and service-oriented approach. Observant and level-headed with good multitasking, organizational and communication skills. Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth. Energetic waiter with background in food service with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends. Dedicated Catering Server offering over 25 years in field. Skilled at setting up and breaking down catering functions, maintaining supplies and holding to first-rate standards of presentation and service. Skillfully build rapport with diners and solve issues independently to maximize diner satisfaction.

Overview

27
27
years of professional experience

Work History

Private Events/Catering Server

La Griglia - Houston
Houston, TX
03.2006 - 11.2024
  • Organized and coordinated events from start to finish, including venue selection, catering, decor, entertainment and transportation.
  • Developed detailed event plans and timelines to ensure all deadlines are met.
  • Coordinated with clients on their specific needs and desires for each event.
  • Evaluated feedback from guests attending private events and implemented changes where necessary.
  • Supervised day-of operations at private events including managing staff, troubleshooting any problems that may arise, arranging seating arrangements.
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service.
  • Reserved space, equipment and personnel needed to facilitate events.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
  • Provided excellent customer service to ensure satisfaction.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Waiter/Server Assistant

Escalante's Mexican Grill
Houston, TX
03.1998 - 03.2006
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Skills

  • Tray Passing
  • Event Setup
  • Event Setup and Breakdown
  • Food Assembly

Timeline

Private Events/Catering Server

La Griglia - Houston
03.2006 - 11.2024

Waiter/Server Assistant

Escalante's Mexican Grill
03.1998 - 03.2006

Similar Profiles

CREATE PROFILE
Ramiro Tamayo