Stacie Moore
Howard,OH
Summary
Adept Curly Hair Stylist and Logistics Coordinator with a proven track record at SBA Logistics and as a Self Employed professional. Excelled in building client relationships and enhancing customer satisfaction through expert cosmetology skills and meticulous attention to detail. Achieved significant repeat business by leveraging exceptional communication and relationship-building abilities.
Overview
12
12
years of professional experience
Work History
Curly Hair Stylist
Self Employed
09.2023 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
Curly Hair Stylist
Self Employed
01.2016 - 08.2023
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Mixed pigments and used proper techniques to achieve desired color.
- Entrusted to handle confidential and sensitive situations in professional matter.
Logistics Coordinator
SBA Logistics
09.2012 - 12.2015
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Improved order accuracy through meticulous data entry and verification processes.
- Reached out for quotes on shipments
- Monitored shipment status to proactively resolve issues before impacting delivery timelines or customer satisfaction levels.
Education
No Degree - Herbalism
Chicago Healing Arts
Chicago05.2000
No Degree - General And Art History
Columbus State Community College
Columbus, OH05.1993
High School Diploma -
Triway High School
Wooster, OH05.1989
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Excellent Communication
- Relationship Building
- Organization
- Cosmetology
- Hair Styling
- Makeup Application
- Customer Consultation
Timeline
Curly Hair Stylist
Self Employed
09.2023 - Current
Curly Hair Stylist
Self Employed
01.2016 - 08.2023
Logistics Coordinator
SBA Logistics
09.2012 - 12.2015
No Degree - Herbalism
Chicago Healing Arts
No Degree - General And Art History
Columbus State Community College
High School Diploma -
Triway High School
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