Stacie Serventi
Queens,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
15
15
years of professional experience
Work History
Calendar Clerk
Leav & Steinberg, LLP
05.2016 - Current
- Scheduled and confirmed all client appointments, depositions, and hearings with necessary parties involved.
- Published both proposed and final calendar for following day.
- Performed routine data entry or document management.
- Reduced scheduling conflicts by diligently monitoring and updating the calendar.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications with clients.
Receptionist
Leav & Steinberg, LLP
06.2014 - 05.2016
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Box Office Attendant
Regal Entertainment Group
11.2013 - 06.2014
- Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
- Reduced wait times, expertly managing high-volume periods through swift transaction completion.
- Provided exceptional communication skills, fielding phone calls and responding to email inquiries from patrons.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
After School Counselor
Maspeth Town Hall
10.2008 - 01.2013
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Monitored children's activities to verify safety and wellbeing.
- Provided homework assistance to students, reinforcing concepts learned during the school day.
- Trained new after-school counselors in program policies and procedures, ensuring consistency in quality of care across all staff members.
- Handled daily administrative tasks efficiently to minimize time away from children.
Education
Some College (No Degree) - Sociology
Queens College, City University of New York
Queens, NYHigh School Diploma -
Williamsburg Prep High School
Brooklyn, NY06.2008
Skills
- Microsoft OS proficient; Microsoft Word and Power Point proficient
- Proficient with Lex PI and Cloud Lex Software
- Task Prioritization
- Data entry proficiency
- Scheduling
- Calendar Management
- Customer Service
Awards Recognition
- Student Involvement & Leadership Award – June 2008
- National Honor Society – Inducted 2007
- High School Honor Roll – Freshman - Senior Year
References
References furnished upon request.
Timeline
Calendar Clerk
Leav & Steinberg, LLP
05.2016 - Current
Receptionist
Leav & Steinberg, LLP
06.2014 - 05.2016
Box Office Attendant
Regal Entertainment Group
11.2013 - 06.2014
After School Counselor
Maspeth Town Hall
10.2008 - 01.2013
Some College (No Degree) - Sociology
Queens College, City University of New York
High School Diploma -
Williamsburg Prep High School
Similar Profiles
Thara ChhemThara Chhem
General Hand at Trustee P N Leav Pty LtdGeneral Hand at Trustee P N Leav Pty Ltd
NICOLE WHELANNICOLE WHELAN
Front Desk Administrator at Steinberg DiagnosticsFront Desk Administrator at Steinberg Diagnostics
Anthony GoddardAnthony Goddard
Accountant at Steinberg & AssociatesAccountant at Steinberg & Associates